Solved

Mac Computer screen goes blank even while using it

Posted on 2013-11-21
4
643 Views
Last Modified: 2013-12-05
This has been going on for about 3 years. Computer is about 4 years old. Neighbor's computer, and I'm not a Mac techie, so thought I'd post here after they asked about it. Thanks for your help and suggestions. The keyboard stays lit, even though the screen is blank. Computer appears to be off, neighbor says.
0
Comment
Question by:bobox00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 84

Assisted Solution

by:ozo
ozo earned 167 total points
ID: 39666227
What kind of Mac computer?
Is the screen built into the computer?
If the screen is separate, can you plug the screen into a different computer, or plug the computer into a different screen and see if either of those combinations work?
Is the screen always blank, or does it come up visible and go blank after a while?
If the screen is visible sometimes, can you check the System Preferences->Displays and  System Preferences->Energy Saver settings?
0
 
LVL 28

Assisted Solution

by:jhyiesla
jhyiesla earned 166 total points
ID: 39667008
With a lit keyboard sounds like a Mac Laptop.  I'd try resetting the SMC:  http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US

You can also try resetting the PRAM, but the SMC is more likely:

http://support.apple.com/kb/ht1379
0
 
LVL 4

Accepted Solution

by:
vidovic earned 167 total points
ID: 39668649
Check  your Energy Saver in System Preferences and make sure your monitor is set NOT to go to sleep after only a few minutes. It could be that your Display is set to go to sleep after a few minutes of inactivity. You can extend the time by using the slider bar. Also, make sure that the Computer or Hard Drive is set to never Sleep. Again, drag the slider bar to never.
Uncheck "Put hard disk to sleep when possible".
0
 

Author Closing Comment

by:bobox00
ID: 39699062
Thanks
0

Featured Post

Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This video shows how to use Hyena, from SystemTools Software, to update 100 user accounts from an external text file. View in 1080p for best video quality.

742 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question