Eric Kung
asked on
Universal HP 64bit drivers corrupting on 2008 R2 print server
Please help, print server is 2008 R2, the drivers appear to be corrupting and its almost always the universal HP 64bit drivers that are corrupting.
1. We are having to re-add the drivers to the printers as they are becoming corrupt. Printing garbage, or losing the ability to print in colour.
Once we replace the driver the printer prints properly again.
2. I am redoing printer drivers about 3-5 times a week, sometimes it’s the same printers.
3. I am unable to remove old printers from the print server as myself or as the administrator.
4. There appears to be common event errors in the log, I’ve attached the event errors that repeat themselves, They always come up together. Primo PDF, Adobe PDF Converter, Snagit and One Note.
1. We are having to re-add the drivers to the printers as they are becoming corrupt. Printing garbage, or losing the ability to print in colour.
Once we replace the driver the printer prints properly again.
2. I am redoing printer drivers about 3-5 times a week, sometimes it’s the same printers.
3. I am unable to remove old printers from the print server as myself or as the administrator.
4. There appears to be common event errors in the log, I’ve attached the event errors that repeat themselves, They always come up together. Primo PDF, Adobe PDF Converter, Snagit and One Note.
Log Name: System
Source: Microsoft-Windows-TerminalServices-Printers
Date: 10/24/2013 3:39:47 PM
Event ID: 1111
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Description:
Driver Send To Microsoft OneNote 2010 Driver required for printer Send To OneNote 2010 is unknown. Contact the administrator to install the driver before you log in again.
Log Name: System
Source: Microsoft-Windows-TerminalServices-Printers
Date: 10/24/2013 3:39:46 PM
Event ID: 1111
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Driver Snagit 11 Printer required for printer Snagit 11 is unknown. Contact the administrator to install the driver before you log in again.
Log Name: System
Source: Microsoft-Windows-TerminalServices-Printers
Date: 10/24/2013 3:39:45 PM
Event ID: 1111
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Driver PrimoPDF required for printer PrimoPDF is unknown. Contact the administrator to install the driver before you log in again.
Log Name: System
Source: Microsoft-Windows-TerminalServices-Printers
Date: 10/24/2013 3:39:31 PM
Event ID: 1111
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Driver Adobe PDF Converter required for printer Adobe PDF is unknown. Contact the administrator to install the driver before you log in again.ASKER CERTIFIED SOLUTION
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