problem with win 7 not shutting down or restarting
Posted on 2013-11-21
Hi - I have a win 7 laptop that i just replaced the HD, and reinstalled Win7 Home premium, all updates and SP1. What happens now is, when I try to shut down or restart the laptop it says
"shutting down", goes to a black screen, but will not shut down or restart without doing a hard shutdown. Does anyone know what this is? I'v removed everything from startup (clean boot) and the problem persists. Is there a bad windows update that would cause this?