[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Excel error

Posted on 2013-11-21
1
Medium Priority
?
314 Views
Last Modified: 2013-12-06
I have a computer running Office 2010. Client will get an excel attachment, double click on it and get an error "file is corrupt and can not open". If I save document to desktop and try to open same error. If I open excel and browse to file it will open fine. Has anyone seen this error and found a fix? I have tried to run a repair of office. I also tried to run Microsoft fixit.
0
Comment
Question by:si-support
1 Comment
 
LVL 15

Accepted Solution

by:
unknown_routine earned 2000 total points
ID: 39666788
If I save document to desktop and try to open same error. If I open excel and browse to file it will open fine.

Above is the key.

If you open excel and browse to file, whatever version of Excel you have used will open the file.


If you save document to desktop and try to open then whatever  app which is chosen as a default Excel document  handler will open it.

I bet this client has or (had) other versions of Excel on his computer. You need to remove all other versions.


After you save the document right click and choose open with and then manually browse to the physical of the Excel app on the hard drive.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lost Word File? Eagerly, need it back? Read ahead; this File Recovery guide is for you.
Currently, there is an issue with being able to copy values from an external application to a dropdown list in Project Web Access (PWA).  The standard copy and paste methods don't seem to work properly. Here is a way to accomplish this task to s…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question