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RDP from Win7 to Srv2008

Posted on 2013-11-21
Medium Priority
Last Modified: 2013-12-09
I have an issue with one computer that over night, it can no longer connect to server 2008 or windows 7 computers.

When trying to connect it will ask for user/pass and then just disconnect.

It can connect to server 2003 or XP.

It was working fine the day before and other computes have no problem connecting to server 2008 or windows 7 computers.
Question by:maemckay
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Expert Comment

by:Nathan P
ID: 39667201
If that computer is Windows 7, open the main "RDP" config by running the remote desktop connection app (or go start - run - "mstsc" and hit enter)

Click Show Options in the bottom left, BEFORE you connect!
Click the Advanced tab.

Set the "If server authentication fails:" option to "Warn Me" or "Connect and Don't Warn Me" It might help.

Expert Comment

ID: 39669256
- Check the logs on server 2008 to see if you see anything there.

- Restart remote services on windows 7.

Author Comment

ID: 39669488
LectricX, tried both still no change.

rajivkumar07, already looked at the server logs and could not find any information. We also tried to restart the services before asking the question.
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Expert Comment

by:Nathan P
ID: 39669503
Are other Windows 7 clients able to RDP to the same server in question?

Can you use Microsoft Remote Desktop Connection Manager to connect from the machine in question?

Author Comment

ID: 39669613
LectricX, yes other can. We use connection manager as well, the error with that is "Disconnected from "server" (Socket closed)".

Expert Comment

by:Nathan P
ID: 39670257
So, then is the Win7 client you are using banned or blocked using Windows Firewall?
Try changing the Win7 client's IP?

Author Comment

ID: 39685761
The firewall on the server is turned off. We use ESET's firewall, I have tried with ESET disabled on both client and server.

I tried a different IP on the workstation, no change.

Accepted Solution

maemckay earned 0 total points
ID: 39696759
Thanks for the help, I reimaged the computer.

Author Closing Comment

ID: 39705717
I could not spend anymore time on the problem.

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