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strange bluescreen windows 2012 and windows 8 after update

Posted on 2013-11-21
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Last Modified: 2013-12-04
Hi, in the last week i got this bluescreen on two computers, one with Windows 2012 and one with Windows 8.
0xc0000001 and that it needs repair disk.
This happend after a restart after windows update. The Windows 2012 server needed to be reinstalled, but when i got this two days later on a Windows 8 i'm 100% sure its something with updates to do and that there must be a solution to it. I'm also 100% sure that this have something with UEFI to do since UEFI is used on both computers and i havent had any problems on 2012 and 8 that use normal SATA/IDE.
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Question by:per-w
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17 Comments
 
LVL 15

Expert Comment

by:unknown_routine
ID: 39666920
Your best bet to solve this and find the source of the problem is to look at "Event Viewer" and look for logs for the error around the time it happened. This could be due an updated corrupt device driver.
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Author Comment

by:per-w
ID: 39666928
cant start the computer. I could boot from some usb or dvd to read the log files, but there must be many out there with same problem and some must have a solution to this.
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LVL 15

Expert Comment

by:unknown_routine
ID: 39666938
The problem is blue screen is a too general issue with dozens of possible causes.


Did you try to boot into the safe mode? It will be likely that safe mode bypasses any corrupted driver.
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Author Comment

by:per-w
ID: 39667184
cant boot in safe mode at all, it always return to the error screen. This is the same on the 2012 and 8
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LVL 92

Expert Comment

by:nobus
ID: 39668234
boot from a live cd, and copy the dmp file- post it here
you find it in windows\minidumps
here a couple : - i prefer Knoppix, it is easy to make :
http://www.ubcd4win.com/                              ubcd  Win
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.5DVD-2012-12-21-EN.iso      Knoppix
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Author Comment

by:per-w
ID: 39668314
i did boot from hirens boot-cd and have access to the drive/data, i will post the minidump after work, thanx for help.
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LVL 92

Expert Comment

by:nobus
ID: 39668576
just a warning : that cd is illegal, and can't be used here
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Author Comment

by:per-w
ID: 39668587
ok, then i will use a linux boot cd ;-) thanx
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Author Comment

by:per-w
ID: 39671668
there isnt any folder or files like minidump.
There must be something with upgrade to 8.1, when i boot the 8 dvd in UEFI mode and try automatic repair i have two OS i can select, Windows 8 and Setup. running repair on them dont fix anything. I have tried different commands from CMD to repair UEFI boot, BCD etc. When i try to do a automatic repair this is the error in the srttrail.log file, the last line say : Error during installation
the files in the srt folder is attached
Srt.zip
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LVL 92

Expert Comment

by:nobus
ID: 39672277
per-w there is ALWAYS a minidump folder
but maybe you are not seeing hidden, , or system files and folders ?
to see them, open Explorer>click Organise> then select folder options
now select view tab and unclick "hide system files and folders"
personally, i also unclikc "hide extensions of known filetype'
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Author Comment

by:per-w
ID: 39672288
In some way i got it to function, after running all tools to fix, update, repair BCD and running automatic repair some times and then try to reinstall windows (refresh your pc) but that didnt work and then some BCD fix/repair and then i see that both windows and windows.old was in the BCD and then run some autorepair it started up in some strange ways. It was with temporary profiles, but none of the user files or program was there since all programs etc was under windows.old. If i startet the old windows in the select OS on start screen when boot I was in the windows in windows.old, but there was no programs/files there since that also point at the new folders on root and not to the windows.old folder. Then i startet with the linux disk and renamed the windows,program files, program files (x86) and user folders on root and then moved the folders that was under windows.old folder and then it works :-)
The last problem now is that whatever i rename the folders i dont want to use (the new windows, program files etc.) it shows in explorer as windows, program files etc so now i have two folders of windows, program files, program files (x86) and users, if i go in cmd and use dir i only se one of them and i see the name i renamed them to.
I will see if i find the minidum folder to see if there is some info there to see what did happend.
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LVL 92

Expert Comment

by:nobus
ID: 39672574
from your post - it will be best to reinstall from fresh
but if you post the dmp file we can look for the cause
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Author Comment

by:per-w
ID: 39672578
There isnt any dmp file att all, there isnt any mindump folder. Not hidden, not system, nothing at all.
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LVL 92

Expert Comment

by:nobus
ID: 39672585
then your OS is completely corrupted
do a fresh install - it's the best solution
0
 

Accepted Solution

by:
per-w earned 0 total points
ID: 39673750
Its not corrupt, it function ok and there isnt any error at all. It dont have to be a minidump folder. And it dont have to write a dmp file with bluescreen. If the bluescreen is in the boot before windows starts it dont have to write a dmp file. So everything is fine. The problem started when upgrade to Windows 8.1, so when fixed the BCD and got everything up and the SETUP selection in the boot menu was gone and i moved the folders it was back to Windows 8 and working. So know i let him run with Vista R2 (Windows 8) without the SP (8.1) and he will be happy :-)
Stay away from UEFI/GPT and be happy :-)
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LVL 92

Expert Comment

by:nobus
ID: 39673854
ok  -so if no more help is needed, don't forget to close this
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Author Closing Comment

by:per-w
ID: 39695033
Needed to use info from many places to get it up running. BCD and auto rapair did fix it after some runs.
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