Solved

Changing A record on 1&1 Internet hosted domain

Posted on 2013-11-21
3
1,476 Views
Last Modified: 2013-12-16
I always understood that in a configuration where email is hosted by an external company and downloaded to an Exchange server using POP, then to open the Exchange server for external Outlook web access, the procedure was to have your hosting company create an additional A record (eg owa.mydomain.com) pointing to the IP address of your Exchange Server, then open your ports 80 / 443 of router, and then to configure IIS appropriately.
In this case, mail is hosted by 1&1 Internet. Their FAQs state:
"If you are using the 1&1 name servers (DNS), you can change the DNS settings (DNS zones, DNS records) such as the A record. The A record is the DNS record that holds which IP address the domain should point to. By default, this will point to the IP address for your 1&1 hosting package however you can always change this so that the domain points to a different IP address."
So in other words you can change the A record via their Control Panel but you can't create an additional A record eg owa.mydomain.com.
I called them up and they told me changing the A record was the correct procedure, but I'm extremely sceptical and feel if I do this my mail will no longer be held on their servers and will stop working. Not comfortable about doing this at all. Other providers' portals let you create as many A records as you like and do not force you to change the primary A record in this way.
0
Comment
Question by:laurencoull
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 16

Accepted Solution

by:
Enphyniti earned 435 total points
ID: 39667474
1and1 will let you create another a record like you describe, but it's goofy.

Go to manage domains, check the domain you want to edit.  Select the "New" dropdown button and select "Sub-domain"  enter owa and select your domain from the list to create owa.yourdomain.com.

This will now be available in your list of domains.  To set the IP, check that domain and select the DNS-Edit DNS dropdown button and insert your IP.

Not intuitive at all, but it works.
0
 

Author Comment

by:laurencoull
ID: 39667533
Ah! Yes it all makes sense now! Not intuitive indeed, but yes it looks like it will work!
And I guess I leave both the Name Server & Mail Server MX Record at the default "1&1 Mail Sevrer" selection from their dropdowns?
0
 
LVL 16

Expert Comment

by:Enphyniti
ID: 39667560
Yeah, leave those alone.  If you're not sending mail with the @owa.yourdomain.com then the MX records don't matter, but the Name Server one is what sets the DNS authority for your new entry to 1and1 (where you'll now be entering the IP address for owa)

I haven't registered a new domain with 1and1 for years, but I inherited a bunch and it's too much of a pain in the butt to move them.
0

Featured Post

Is Your DevOps Pipeline Leaking?

Is your CI/CD pipeline a hodge-podge of randomly connected tools? You’ve likely got a tool to fix one problem & then a different tool to fix another, resulting in a cluster of tools with overlapping functionality. Learn how to optimize your pipeline with Gartner's recommendations

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question