Solved

Unlock printer after halting for lack of paper, without using administrator password

Posted on 2013-11-21
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339 Views
Last Modified: 2013-11-23
Hi,
Printer: HP LaserJet Professional P1102w
Windwos 7  ultimate

In a small network, has a server files on it, where is also a printer.
When the printer hangs by being paperless.
After loading paper, it only shows the message that asks whether the role has already been placed.
If provided the administrator password.
But the administrator is not always around, and very important, not to provide your password to everyone.
How to recharge the paper, and have access to messages and respond to printer without using a password administrator?
How config this ?
Thanks.
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Question by:adrex
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6 Comments
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39668957
The user guide says to open and close the toner cartridge door; after which, it should resume printing. (Page 81)
http://h10032.www1.hp.com/ctg/Manual/c01695231.pdf
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Author Comment

by:adrex
ID: 39669847
I've requested that this question be deleted for the following reason:

My question was not well formulated.
It's about reload paper, and this confusing people, as if the problem were refilling toner.
I apologize for the confusion
Grateful.
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LVL 43

Accepted Solution

by:
Davis McCarn earned 500 total points
ID: 39669848
No! On page 81 of the users manual, it says to reload the paper then open and close the toner cover to restart printing.  I was not at all confused.  Did you try it?
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Author Comment

by:adrex
ID: 39671957
I not found this "open and close the toner cover to restart printing" in the text, at manual.
But I done it, Like you wrote.
And really works !
This Reset the printer, without  the printer ask for  password.
After I closed the cover.The printer began to print immediately !
Thanks  DavisMcCarn !!!
0
 

Author Closing Comment

by:adrex
ID: 39671959
DavisMcCarn,  knows more than the manual of HP printer.
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 39671969
After servicing this stuff for 37 years; most days, I really do have a clue!
And thank you.
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