crangle22
asked on
windows 7 server data sharing issues
I have a customer who are having occasional network issues.
Excel docs & Accounts apps (sage) are freezing & users are losing work!
all pc's are windows 7 & the server is windows 7.
It's a peer to peer network.
They use accounts software & & excel docs etc & all the data is stored on the server.
It's occasionally freezing & losing connection to the server etc.
When i ping the server from a client eg 192.168.2.1 & use the continuous /t it occasionally gives a "request timed out"
approx 1 in 40 pings. I think this is a clue!
I have tried disabling the firewall (both public & private) on the server. No change!
I also disabled the AVG av on the server. No change!
I chenged the ip address of the server several times. No change!
I have shared the data folders & given everyone "full control"
Have tried unsharing & re sharing.
I have run Western Digital diagnostics on the server & the hard drive is fine.
I have replaced the switch & cabled 1 of the pc's directly into the switch to exclude any faulty wiring.
Can someone help please!!
Excel docs & Accounts apps (sage) are freezing & users are losing work!
all pc's are windows 7 & the server is windows 7.
It's a peer to peer network.
They use accounts software & & excel docs etc & all the data is stored on the server.
It's occasionally freezing & losing connection to the server etc.
When i ping the server from a client eg 192.168.2.1 & use the continuous /t it occasionally gives a "request timed out"
approx 1 in 40 pings. I think this is a clue!
I have tried disabling the firewall (both public & private) on the server. No change!
I also disabled the AVG av on the server. No change!
I chenged the ip address of the server several times. No change!
I have shared the data folders & given everyone "full control"
Have tried unsharing & re sharing.
I have run Western Digital diagnostics on the server & the hard drive is fine.
I have replaced the switch & cabled 1 of the pc's directly into the switch to exclude any faulty wiring.
Can someone help please!!
SOLUTION
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Do you have this problem on all the user machines or one or two?
Can you tell us about your network setup? Are you using a managed switch or un managed?
How is the connectivity between server and user desktops?
Can you tell us about your network setup? Are you using a managed switch or un managed?
How is the connectivity between server and user desktops?
ASKER
have the problem with all the pc's.
there are only 4 pc's on the network & 1 server. all windows 7.
i had a bog standard netgear 8 port switch which i replaced with another 8 port.
in case the switch was faulty even though it worked perfect for 5 years.
there are points in the 4 rooms & the cabling is patched to a rack in the server room.
i tried connecting 1 user pc directly to the switch but he had the same issues.
i'm going to have to replace the server next!
there are only 4 pc's on the network & 1 server. all windows 7.
i had a bog standard netgear 8 port switch which i replaced with another 8 port.
in case the switch was faulty even though it worked perfect for 5 years.
there are points in the 4 rooms & the cabling is patched to a rack in the server room.
i tried connecting 1 user pc directly to the switch but he had the same issues.
i'm going to have to replace the server next!
SOLUTION
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ASKER
i had installed this & monitored for the last few days & it didnt give any clues!
http://www.paessler.com/prtg
will try wireshark later.
i tryed pinging from workstation 1 to 2 & 2 to 3 as a test & dropped maybe 1 in 50-100 packets.
ie that blasted "request timed out"!
i'm going to setup a "test" server to see if that makes any difference.
http://www.paessler.com/prtg
will try wireshark later.
i tryed pinging from workstation 1 to 2 & 2 to 3 as a test & dropped maybe 1 in 50-100 packets.
ie that blasted "request timed out"!
i'm going to setup a "test" server to see if that makes any difference.
ASKER CERTIFIED SOLUTION
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ASKER
sorry for the delay.
nothing to do with heat or fans or drivers etc.
I replaced all the switches & wireless access points & then there were no ping dropouts.
so it's all working fine now!
just a dodgy piece of hardware
nothing to do with heat or fans or drivers etc.
I replaced all the switches & wireless access points & then there were no ping dropouts.
so it's all working fine now!
just a dodgy piece of hardware
ASKER