How to transfer files and folders from local computers to citrix servers


I have a scenario:

we have some clients sitting on domain A. all the computers are part of that domain.

They are accessing Citrix XenApp appls from that A domain.

Now, Citrix is working and pushing all the apps from B domain.

Now the client wants to upload and download some file and folders to one folder which is published as Explorer from domain B to the clients.

When the Clients want to upload something they get an error:

I tried to upload files to this folder via citrix from public Internet domain also and get the same error.

I understand that you cant paste/ upload to any files to that folder which is in a server on B domain.

What should I do?
Who is Participating?
Dirk KotteConnect With a Mentor SECommented:
ok, missing the last part (copy work with client-pc at another location)

I need the information ... from where you make the copy and from where the paste?
booth within the published explorer or do you the copy action from the local pc?

can you see your local drives within the published explorer?
if not: try to open \\client\c$\  within the published explorer.

if you can access this share from home but not at the office there are restrictions at the device at the domain
possible: no virtual channel for client-drive-mapping / ctx-policies / ad-gpo's ...
basrajConnect With a Mentor Commented:
Can you check if file security is set as full access on the Citrix client? Look for the Citrix client icon blue or red on the local desktop task bar, right click it, go to connection center and see if file security is set as full access instead of read only or no access.
bubaibhattaAuthor Commented:
Hi Basraj,

We are using Citrix Receiver and it shows full permission.

Dirk KotteSECommented:
you (the citrix user) should be able to read/open files at the source folder?
(create a test.txt file at this folder and try to open)

you (the user account who started the citrix-client) are able to write to the destination directory?
(save the test.txt file to the destination directory)

can you provide more details to the internet-file you are unable to save? you try to save this file to the destination folder?

all copy/paste operations are made within the published explorer?

possible some file-types can't be written to these directories?

do you use secure gateway / access gateway?

last stupid question ...
xenApp has all patches?  you try a current client also?
bubaibhattaAuthor Commented:
Hi All,

I think you guys are missing my question. I went through my question and thought that my question was not built properly.  So once again i am trying to set my question right.

An user walks down to office computer and logs on to his office computer which is in domain

After loging to his computer, he opens browser and goes to a link and putshis user id and password. This user id belongs to domain and thus different from his usual user id that he uses to log on to his local office machine (which is in domain)

He now opens an explorer published from Citrix XenApp farm which is in domain.

This explorer has path to a file server.This file server is again in domain. Thus, with this explorer he gets to see his files and folder. He even can create folder and file inside the file server. Now he wants to upload/paste file that he has created and saved on his office desktop.

pasting a file
The moment he tries to do that, he gets a popup:
Now the user comes back to his home and from there he tries the same activity. This time he gets success.
As an Domain Administrator, I tried the same and got the same result.

Our requirement is to upload files and folders from office desktop to this file server via Citrix.

My question is : How do I do this?
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