Solved

Cannot open Exchange 2010 Management Console/Management Shell

Posted on 2013-11-21
4
328 Views
Last Modified: 2013-11-27
All of a sudden when I try to open EMC, as it tries to open the server, it errors out saying "Initialization Failed"  The error message "Connecting to remote server failed with the following error message: Access Denied". The Exchange Management Shell also fails to connect.

I have searched around, and there are many people having this issue, but not many fixes.  I have tried a few of the fixes:

Rebooted 3 times
Deleted the "nodestructuresetting" registry key
Ran the Exchange Trouble Shooter. It came back with "unknown error"

None of these made any difference.

If anyone has experienced this and was able to fix it I would appreciate any advice.

Thank you.
0
Comment
Question by:tmckinney01
  • 2
4 Comments
 
LVL 12

Expert Comment

by:florin_s
ID: 39668301
Hi,

Have you used Exchange Management Console Troubleshooter -> http://gallery.technet.microsoft.com/office/Exchange-Management-b9d918b1

Also, are your servers virtualized, if yes please see this article: http://exchangeserverpro.com/exchange-2010-management-console-initialization-failed/

And here is another article that I found on this http://social.technet.microsoft.com/Forums/exchange/en-US/ac284325-352e-46d6-a4b0-58c1c8714ace/connecting-to-remote-server-failed-with-the-following-error-message-access-is-denied?forum=exchange2010

Also for better troubleshooting please let me know if there are any errors in the event log application and system, some errors should appear when you try to open the EMC or EMS and also I would ask you to look at errors previous and after.
0
 
LVL 4

Expert Comment

by:FutureTechSysDOTcom
ID: 39668778
Check the windows update installations and see if there were any for Exchange recently installed.  If so, uninstall, reboot, and see if it helps.

Also agree with expert above in regards to event log.
0
 

Accepted Solution

by:
tmckinney01 earned 0 total points
ID: 39668800
I found the problem, it was the Trend Antivirus client that was blocking it.  As soon as I unloaded it, the EMC worked fine.  I will call Trend for a fix.
0
 

Author Closing Comment

by:tmckinney01
ID: 39680221
It was something not mentioned by the experts.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question