Go Premium for a chance to win a PS4. Enter to Win


Cannot open Exchange 2010 Management Console/Management Shell

Posted on 2013-11-21
Medium Priority
Last Modified: 2013-11-27
All of a sudden when I try to open EMC, as it tries to open the server, it errors out saying "Initialization Failed"  The error message "Connecting to remote server failed with the following error message: Access Denied". The Exchange Management Shell also fails to connect.

I have searched around, and there are many people having this issue, but not many fixes.  I have tried a few of the fixes:

Rebooted 3 times
Deleted the "nodestructuresetting" registry key
Ran the Exchange Trouble Shooter. It came back with "unknown error"

None of these made any difference.

If anyone has experienced this and was able to fix it I would appreciate any advice.

Thank you.
Question by:tmckinney01
  • 2
LVL 12

Expert Comment

ID: 39668301

Have you used Exchange Management Console Troubleshooter -> http://gallery.technet.microsoft.com/office/Exchange-Management-b9d918b1

Also, are your servers virtualized, if yes please see this article: http://exchangeserverpro.com/exchange-2010-management-console-initialization-failed/

And here is another article that I found on this http://social.technet.microsoft.com/Forums/exchange/en-US/ac284325-352e-46d6-a4b0-58c1c8714ace/connecting-to-remote-server-failed-with-the-following-error-message-access-is-denied?forum=exchange2010

Also for better troubleshooting please let me know if there are any errors in the event log application and system, some errors should appear when you try to open the EMC or EMS and also I would ask you to look at errors previous and after.

Expert Comment

ID: 39668778
Check the windows update installations and see if there were any for Exchange recently installed.  If so, uninstall, reboot, and see if it helps.

Also agree with expert above in regards to event log.

Accepted Solution

tmckinney01 earned 0 total points
ID: 39668800
I found the problem, it was the Trend Antivirus client that was blocking it.  As soon as I unloaded it, the EMC worked fine.  I will call Trend for a fix.

Author Closing Comment

ID: 39680221
It was something not mentioned by the experts.

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question