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Few Exchange services failed to start in SBS 2011

Posted on 2013-11-22
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Last Modified: 2013-12-02
This is using MS SBS 2011 server for various ms product. A MS Exchange was working but suddenly, few services not started after the reboot. Even I set all these services to manual and reboot, and attempt to start them manually, failed. What shall I do? Shall I repair the exchange using sbs DVD or repair disc?
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Question by:MichaelBalack
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13 Comments
 
LVL 9

Expert Comment

by:Mahesh Sharma
ID: 39668373
Please paste the event log here that you getting while starting service
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LVL 22

Expert Comment

by:David Atkin
ID: 39668375
Which services are failing?  Have you checked the dependancies to make sure those services are started?

Any Exchange updates done recently?
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39668383
You can't repair Exchange.
If the server is not on Exchange 2010 SP3 then I would start by installing that. It effectively reinstalls the product and will resolve a lot of issues.

Simon.
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LVL 1

Author Comment

by:MichaelBalack
ID: 39668536
Hi Sembee2,

I am thinking of re-run the exchange setup again, shall I use the repair disc or full disc?
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39668570
That isn't going to work.
Exchange cannot be repaired like normal applications.
If you aren't on SP3 then you should update to SP3.
If you are on SP3 then the problem will have to be looked at in other ways.
It isn't possible to reinstall Exchange on top of the existing install.

Simon.
0
 
LVL 1

Author Comment

by:MichaelBalack
ID: 39668581
Hi Simon,

This is using exchange 2010 sp3, what should I do now? Please advise...
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39668757
There should be errors in the event log for when the services fail to start.

Simon.
0
 
LVL 4

Expert Comment

by:FutureTechSysDOTcom
ID: 39668766
I wouldn't reinstall just yet, only because you don't know what caused the problem.  I agree with Sembee2, we should really examine the event log to determine what the issue is that is preventing them from starting.

In addition, do you recall making any changes lately to things like:

- Antivirus software
- Windows updates
- Administrator passwords

etc?
0
 
LVL 3

Expert Comment

by:Exchange_Imran
ID: 39668807
Hi,

Can you double check once whether ipv6 is enabled on the Nic card?

If not enable IPV6 and start the services.


Regards
Imran Shariff
0
 
LVL 1

Author Comment

by:MichaelBalack
ID: 39668915
Hi Imran,

The IPv6 was disabled by my team mate, after re-enabled, all the exchange services can be started again.

But there is another problem - Exchange management console can not be opened. It shows the error message when tried to open:

 Initialization failed
 The following error occurred while attempting to connect to the specific exchange server: "mail.companya.local"

The attempt to connect to http://mail.companya.local/powershell using "keberos" authentication failed. Connecting to remote server failed with the following error. The winrm client process the request. It cannot determine the content type from the http response type from the destination computer. the content type is absent or invalid.
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LVL 1

Accepted Solution

by:
MichaelBalack earned 0 total points
ID: 39677613
This is how i did:

1. On NIC, enable IPv6
2. Using server manager, add in a feature - winrm
3. Edit a registry key, to priortize ipv4 traffic on ipv6
4. reboot the system

After, exchange services can be started automatically. EMC can be accessed.
0
 
LVL 1

Author Closing Comment

by:MichaelBalack
ID: 39689479
It works
0

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