Solved

SBS Remote Web Access

Posted on 2013-11-22
12
311 Views
Last Modified: 2014-01-27
Hi all I am trying to setup remote web access and found an article saying that I need to run Connect to the Internet first on the console. (My SBS can already connect to the internet)

However whenever I run this I get the following error Message

Internet connection is incomplete

Cannot configure Routing and remote Access (RRAS) restart the rras service and then try again or run the fix my network wizard.

I have tried both of the solutions but no luck

John
0
Comment
Question by:pepps11976
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 2
  • +1
12 Comments
 
LVL 1

Expert Comment

by:George-
ID: 39668723
Did you run all the wizards in order?  SBS REALLY likes you to run the wizards.

 Have you trined the "fix my network" wizard?
0
 

Author Comment

by:pepps11976
ID: 39668805
yes I have run the fix my network wizard

john
0
 
LVL 1

Expert Comment

by:George-
ID: 39669125
Is the RRAS service running?
0
Is Your DevOps Pipeline Leaking?

Is your CI/CD pipeline a hodge-podge of randomly connected tools? You’ve likely got a tool to fix one problem & then a different tool to fix another, resulting in a cluster of tools with overlapping functionality. Learn how to optimize your pipeline with Gartner's recommendations

 

Author Comment

by:pepps11976
ID: 39669132
Yes it is running
0
 
LVL 1

Expert Comment

by:George-
ID: 39669167
Anything appear in Event Viewer when it fails?
0
 

Author Comment

by:pepps11976
ID: 39669215
Nothing whatsoever
0
 
LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 39685138
Hi:

Some generic questions:

What version of SBS?

Have you run the SBS BPA... if not, please do so and fix everything it finds.

Using this link as a guide, what errors do you see in any of the appropriate log files?  Hint:  rename/relocate the most recently dated ones and run the wizards again to get a fresh copy.  If any of the others change dates to "current", do it all again until you get a fresh copy of all log files, then examine them for clues.

http://blogs.technet.com/b/sbs/archive/2008/10/01/key-small-business-server-2008-log-files.aspx

What ports are forwarded from the edge device (router/firewall) to the IP of the SBS?

How many network adapters (nics) are active in the SBS.  There should be only one, all others should be disabled, preferably in the system's BIOS.

What third party programs are installed?  In particular any consumer level AV software that tries to protect you from the internet?  In this regard, Start - msconfig - stop all third party services and all in startup, reboot and try again.

What specific errors are in the event logs of the SBS that relate to this?
0
 

Author Comment

by:pepps11976
ID: 39685141
Just a thought I have noticed that SP1 is not installed on the SBS 2011 Standard R2

Could this be the issue?

John
0
 
LVL 22

Accepted Solution

by:
Larry Struckmeyer MVP earned 500 total points
ID: 39685194
Could not hurt to be current with patches and updates, but RWA worked out of the box.  Have a look at the questions I posted above.
0
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 39685377
As fl_flyfishing points out...RWA normally works straight out of the box assuming that networking is setup correctly.

in addition to all of fl_flyfishing's questions which we need to know to help sort this out, we also need you to do the following:
a) Open a command prompt on the server
b) type the following :   ipconfig /all > c:\temp\ipconfig.txt

Then open that ipconfig.txt file and copy and paste the results here or attach the file.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A lot of problems and solutions are available on the net for the error message "Source server does not meet minimum requirements for migration" while performing a migration from Small Business Server 2003 to SBS 2008. This error pops up just before …
I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question