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outlook 2013 - Error synchronizing folder - imap

Posted on 2013-11-22
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Last Modified: 2014-02-27
I am using IMAP and outlook 2013 and godaddy email account.  I consistently get the following error messages in the sync issues folder(about 50 per day).  The sync process runs long but seems to work fine.  Can anyone explain this error code and if possible how to fix them

8:41:45 Synchronizer Version 15.0.4551.1004
8:41:45 Synchronizing Mailbox xxxx@xxxxx.net'
8:42:08 Synchronizing server changes in folder 'Inbox'
8:42:17 Error synchronizing folder
8:42:17              [800CCC0F-0-0-560]
8:42:17 Done

8:11:23 Synchronizer Version 15.0.4551.1004
8:11:23 Synchronizing Mailbox xxxx@xxxxx.net'
8:11:51 Synchronizing server changes in folder 'RV220W errors'
8:13:01 Error synchronizing folder
8:13:01              [8004DF03-0-0-560]
8:13:01 Done

7:53:53 Synchronizer Version 15.0.4551.1004
7:53:53 Synchronizing Mailbox xxxx@xxxxx.net'.
7:53:53 Synchronizing server changes in folder 'Inbox'
7:54:15 Error synchronizing folder
7:54:15              [80040109-0-0-560]
7:54:15 Done
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Question by:gmerilli
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Expert Comment

by:pgm554
ID: 39669860
Godaddy does not work very well with OL2K13

2010 is better.

Also beware of broken patches from M$ from this past patch Tuesday.

See:

http://www.inmotionhosting.com/support/news/general/imap-issues-affecting-outlook-2013-and-office-365-functionality
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Accepted Solution

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pgm554 earned 1500 total points
ID: 39717956
IMAP fixes:

This is with regards to the issue faced by you due to regression caused by November security update. This is further to inform you that fix is out and below is the download links for 32 bit and 64 bit of the office suites. You need to apply all 3 hotfix. The crash issue and IMAP issue would get resolved immediately while the issue related to Free / Busy and OOF not getting set would take 24-36 hours to start working once the patch is applied.

Below are the KB articles and packages for download.


Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): December 10, 2013: http://support.microsoft.com/kb/2825652 

Description of the Word 2013 hotfix package (Word-x-none.msp): December 10, 2013: http://support.microsoft.com/kb/2837674 

Description of the Office 2013 hotfix package (Mso-x-none.msp): December 10, 2013: http://support.microsoft.com/kb/2849994 


32 Bit
====


KB Article Number(s): 2825652
Language: All (Global)
Platform: i386
Location: http://hotfixv4.microsoft.com/Microsoft%20Outlook%202013/sp1/outlook2013kb2825652fullfilex86glb/15.0.4551.1511/free/471276_intl_i386_zip.exe

KB Article Number(s): 2837674
Language: All (Global)
Platform: i386
Location: http://hotfixv4.microsoft.com/Microsoft%20Word%202013/sp1/word2013kb2837674fullfilex86glb/15.0.4551.1508/free/471263_intl_i386_zip.exe

KB Article Number(s): 2849994
Language: All (Global)
Platform: i386
Location: http://hotfixv4.microsoft.com/Microsoft%20Office%202013/sp1/mso2013kb2849994fullfilex86glb/15.0.4551.1508/free/471241_intl_i386_zip.exe


64 Bit
====

KB Article Number(s): 2825652
Language: All (Global)
Platform: x64
Location: http://hotfixv4.microsoft.com/Microsoft%20Outlook%202013/sp1/outlook2013kb2825652fullfilex64glb/15.0.4551.1511/free/471277_intl_x64_zip.exe

KB Article Number(s): 2837674
Language: All (Global)
Platform: x64
Location: http://hotfixv4.microsoft.com/Microsoft%20Word%202013/sp1/word2013kb2837674fullfilex64glb/15.0.4551.1508/free/471256_intl_x64_zip.exe

KB Article Number(s): 2849994
Language: All (Global)
Platform: x64
Location: http://hotfixv4.microsoft.com/Microsoft%20Office%202013/sp1/mso2013kb2849994fullfilex64glb/15.0.4551.1508/free/471242_intl_x64_zip.exe
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