I have a user who receives garbled web pages when browsing the internet using IE. In addition, whenever software (updates, installs, etc) are downloaded from internet using IE, the file is corrupted and is unable to run.
Below is an example of a webpage, in this case www.microsoft.com
. It appears that the CSS is not fully downloaded or rendered before the content is displayed
Below is an example of a message received when downloading software from the internet using IE
The issue is some what random. In some instances the page will correctly render, at other times the same page may not. Refreshing the page tends to complete the page. It is almost as if the data stream is interrupted before the download can complete.
This happens regardless of the network the user is connected to and happens on both wired and wireless connections.
Here's what I have done so far to troubleshoot..
Updated network drivers on the computer, both NIC and WiFi adaptor
Disabled IPV6 on all connections
Cleared the browser cache
Upgraded from IE9 to IE10
Deleted and recreated the users profile
I'm not exactly sure if this is a software or hardware issue.