Solved

Bitdefender

Posted on 2013-11-22
6
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Last Modified: 2013-12-01
got an error when shutting down Windows XP as attached.
A problem occurred in Bitfender Threat Scanner etc..,...

Any ideas how to resolve it?
Error.JPG
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Question by:scratche
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6 Comments
 
LVL 35

Expert Comment

by:Seth Simmons
ID: 39670694
have you contacted support and submitted the dmp file as the dialog box states?
0
 
LVL 4

Expert Comment

by:Anuj Bhatia
ID: 39672674
Hi Buddy,

Are you able to boot the Machine to the Desktop ? if yes thn start the machine in Safe Mode with Networking and thn run a Full Scan of Bitdefender and if it finds any infections just remove it .

Thanks.

Anuj Bhatia.
0
 

Author Comment

by:scratche
ID: 39675140
No haven't contacted support as the message disappears within seconds before shutting down.
0
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Author Comment

by:scratche
ID: 39675147
The PC boots up normally and runs as it should, only get this issue when shutting down the PC.  The thing is that Bitdefender isn't even installed on the PC and has never been installed.
0
 

Accepted Solution

by:
scratche earned 0 total points
ID: 39677896
I have found the issue and resolved it.
This issue was caused by the installation of Spybot being corrupt.  I downloaded and reinstalled Spybot and now then PC is shutting down properly.
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Author Closing Comment

by:scratche
ID: 39687890
Because I resolved it myself!
0

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