Solved

Bitdefender

Posted on 2013-11-22
6
167 Views
Last Modified: 2013-12-01
got an error when shutting down Windows XP as attached.
A problem occurred in Bitfender Threat Scanner etc..,...

Any ideas how to resolve it?
Error.JPG
0
Comment
Question by:scratche
  • 4
6 Comments
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 39670694
have you contacted support and submitted the dmp file as the dialog box states?
0
 
LVL 4

Expert Comment

by:Anuj Bhatia
ID: 39672674
Hi Buddy,

Are you able to boot the Machine to the Desktop ? if yes thn start the machine in Safe Mode with Networking and thn run a Full Scan of Bitdefender and if it finds any infections just remove it .

Thanks.

Anuj Bhatia.
0
 

Author Comment

by:scratche
ID: 39675140
No haven't contacted support as the message disappears within seconds before shutting down.
0
Free book by J.Peter Bruzzese, Microsoft MVP

Are you using Office 365? Trying to set up email signatures but you’re struggling with transport rules and connectors? Let renowned Microsoft MVP J.Peter Bruzzese show you how in this exclusive e-book on Office 365 email signatures. Better yet, it’s free!

 

Author Comment

by:scratche
ID: 39675147
The PC boots up normally and runs as it should, only get this issue when shutting down the PC.  The thing is that Bitdefender isn't even installed on the PC and has never been installed.
0
 

Accepted Solution

by:
scratche earned 0 total points
ID: 39677896
I have found the issue and resolved it.
This issue was caused by the installation of Spybot being corrupt.  I downloaded and reinstalled Spybot and now then PC is shutting down properly.
0
 

Author Closing Comment

by:scratche
ID: 39687890
Because I resolved it myself!
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now