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Bitdefender

got an error when shutting down Windows XP as attached.
A problem occurred in Bitfender Threat Scanner etc..,...

Any ideas how to resolve it?
Error.JPG
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scratche
Asked:
scratche
  • 4
1 Solution
 
Seth SimmonsSr. Systems AdministratorCommented:
have you contacted support and submitted the dmp file as the dialog box states?
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Anuj BhatiaCommented:
Hi Buddy,

Are you able to boot the Machine to the Desktop ? if yes thn start the machine in Safe Mode with Networking and thn run a Full Scan of Bitdefender and if it finds any infections just remove it .

Thanks.

Anuj Bhatia.
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scratcheIT ConsultantAuthor Commented:
No haven't contacted support as the message disappears within seconds before shutting down.
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scratcheIT ConsultantAuthor Commented:
The PC boots up normally and runs as it should, only get this issue when shutting down the PC.  The thing is that Bitdefender isn't even installed on the PC and has never been installed.
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scratcheIT ConsultantAuthor Commented:
I have found the issue and resolved it.
This issue was caused by the installation of Spybot being corrupt.  I downloaded and reinstalled Spybot and now then PC is shutting down properly.
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scratcheIT ConsultantAuthor Commented:
Because I resolved it myself!
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