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Error: Installing Update RU 2 for Exchange Server 2010 SP3 (KB2866475)

Posted on 2013-11-22
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Last Modified: 2014-01-19
Hi Exchange Experts,
 
I am trying to install RU 2 for Exchange 2010 SP3 and I am getting an error "did not find source file error". I have attached the screenshot. I scoured the internet and I see nothing on this error.
Exchange 2010 SP3 RU2 errorPlease help.

Thanks,

Deorali
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Question by:Deorali
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Expert Comment

by:FutureTechSysDOTcom
ID: 39669549
Does the file exist, and can you access it?
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LVL 1

Author Comment

by:Deorali
ID: 39669630
I am not able to locate this file at all on the exchange server.

Thanks,
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Expert Comment

by:FutureTechSysDOTcom
ID: 39669652
Try to re-download the update manually from Microsoft.
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Author Comment

by:Deorali
ID: 39669739
That's what I did.  Could not install it from WSUS.
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Author Comment

by:Deorali
ID: 39676036
MS just released Update Rollup 3. Any help would be highly appreciated.

Thanks,
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Accepted Solution

by:
Deorali earned 0 total points
ID: 39678937
Never mind. I am going to install Update Roll Up 3 without Roll Up 2.
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Expert Comment

by:rajkiggal
ID: 39779202
I had this problem while installing the RU 2.
somehow after installing the SP3 why all the cfg file were went missing in the SP3 setup location.
all I did is..
1. Deleted the SP3 setup files.
2. Re-extracted the SP3 setup Files
3. Run the RU 2 and point the installation to SP3 setup location , all went smooth.
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Author Comment

by:Deorali
ID: 39779221
Installing RU 3 did the trick and issue was resolved.
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Author Closing Comment

by:Deorali
ID: 39791910
I resolved myself by directly installing RU 3 instead of RU 2.
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