Outlook 2013 People Pane not displaying emails

When I had Outlook 2010 installed the People Pane would display received email list from the selected user in the message list.  This is not happening in 2013 what am I doing wrong?
garycscAsked:
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John HurstConnect With a Mentor Business Consultant (Owner)Commented:
In Outlook 2013, click the arrow in the People Pane UP.   See below:

Outlook-2013-People-Pane
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garycscAuthor Commented:
Peopleb Pane still no emails
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John HurstBusiness Consultant (Owner)Commented:
You have the email open, I was using the Preview Pane.

Try using the Preview Pane to see if you can see the UP arrow to expand the list.

It seems to work either way for me and my Outlook 2010 machine and Outlook 2013 machine work the same way.

Try repairing Office to see if that helps. Control Panel, Programs and Features, click on Office and then choose repair. Do a full repair.

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garycscAuthor Commented:
IF you see the text it says "Raymond Davis No Items", I have lot's of email from him.  This was done in Preview.
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John HurstBusiness Consultant (Owner)Commented:
Try Office Repair (as suggested above) to see if that helps.

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garycscAuthor Commented:
Ran office repair - no change, only picture icons show
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John HurstBusiness Consultant (Owner)Commented:
I am not sure at this point. I have Office 365 (Office 2013) Home Premium. This includes Word, Excel, PowerPoint, Access, Publisher, Outlook, One Note and some other stuff.

If this is what you have, then the next step would be to do a full uninstall, restart and re-install.

I might suggest a PST repair, but I do not think that is where the problem lies.

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garycscAuthor Commented:
Look's like no solution
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John HurstBusiness Consultant (Owner)Commented:
Did you try a complete reinstall?  People pane works fine on my two Outlook 2013 machines - one Windows 7 and one Windows 8.

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garycscAuthor Commented:
I have it installed on 14 training room PC's Win 8 pro with outlook 2013. I can see photo icon that's all.  I'm thinking there is a setting I'm missing.
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John HurstBusiness Consultant (Owner)Commented:
Look in Outlook, Options, People. I have everything in Online Status and Photographs unchecked (the top one is greyed out).

Are you sure in the bar beside the People Pane which I see in my snapshot and which I see in your snapshot does not work?  

The feature is there, so I don't know why 14 machines would all fail to work properly.

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