Solved

canon imagerunner 5035 mac imac maverick double sided printing most of the time

Posted on 2013-11-22
1
853 Views
Last Modified: 2013-11-26
Any ideas on this?

Things were working ok on user's mac printing to canon imagerunner 5035 on network. He wound up upgrading to maverick. needed a new driver for the printer and got that from the canon website 10/25/13 date of the driver.

now when he prints most times he says, he gets double sided.  I looked at it and under finishing, it's set to 1 sided.  sometimes it prints 1 sided, but he things acrobat reader x is when it prints doublesided, even if we check the printer settings before sending to the printer.

is there some other spot other than finishing in the canon driver that would control double sided?
0
Comment
1 Comment
 
LVL 40

Accepted Solution

by:
Eoin OSullivan earned 500 total points
ID: 39671009
OSX Print Presets may have stored the wrong settings

I'd recommend checking the Current & Default Presets.

Open the Print Dialog .. and at the top of the screen in the Presets Dropdown select the
"Show Presets" option

In the dialog that appears .. you should see the two-sided option and can see if it is on or off
Preset Editor
You can then delete any presets that have two-sided enabled.  Check to see if the DEFAULT Preset has two sided enabled. If so you will have to create a new Preset with it turned off and use that instead.

It is possible to edit the Default preset but as I don't have that printer I cannot be sure the name and locatio nof the plist, ppd or xml file that defines the settings.  Easier and quicker to create an alternative preset with two-sided printing turned off.  

If you hold the "option" key when selecting a preset in many OSX apps it will then remember that Preset for future printing.  Some apps do not remember Presets and keep reverting to the Default Preset in which case you really will need to fix the "Default" preset.

It is also possible to edit the defaults often using the CUPS web interface on OSX.
Open the following URL in your browser (you may have to run a terminal command to enable CUPS web interface)
http://127.0.0.1:631/printers/
Select the printer
In the Administration menu drop-down pick "Set Default Options"
You should be able to find and set the two-sided option here too.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Smartwatches: just a fashion accessory or a useful device for all? The Apple Watch (http://www.apple.com/watch/) was launched in April of 2015 and has become a new way for iPhone users to stay connected. Ranging from $349 to $17,000, the Apple Watch…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question