HP dv6 Dim Video

Posted on 2013-11-25
Last Modified: 2013-12-18
I have an HP dv6 laptop that has suddenly started displaying very dim video. Even upon booting the splash screen with the HP logo is very difficult to see. I have replaced the LCD and the video cable with no luck. What should I try now and what could be causing this problem?

Thank you!

Question by:RobertEhinger
  • 5
  • 4

Expert Comment

ID: 39674986
This could be the video chipset on the motherboard slowly failing. A couple of things I would try:

1. Shine flashlight on the LCD to see if you are able to see the display/icons/text any better. This will help you in figuring out what the issue is whether it is the back light in the LCD.
2. Plug in an external monitor to see what the display looks like and whether or not it gets any better.

When you say you replaced the LCD where did you get the LCD screen at? Was it purchased brand new or used? Since you replaced the cable have you tried to reseat (unplug and plug it back in) the video connection to the motherboard?
LVL 92

Expert Comment

ID: 39677295
i have repaired quite few of these; in all cases, i had to reflow the video chip
i have used a heat gun (paint stripper) and pointed it to the chip
all worked again, after this treatment
if you want more details, just ask

Author Comment

ID: 39679673
The LCD is new purchased from an authorized HP vendor.

I get perfect video on an external monitor.

Shining a flashlight give very minimal improvement.

More details on reflowing the video chip would be nice. I do have a heat gun.
Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

LVL 92

Accepted Solution

nobus earned 500 total points
ID: 39680018
i open the laptop, to take out the board completely
i have made a fixed setup for the heat gun, to point it to the board, for 10 minutes (for mine)
**as an indicator, i put a bit of solder in a beer capsule - to verify when it melts - and count at least 5 more minutes

then let it cool down for 1/2 hour and test

Author Comment

ID: 39689781
I am going to try the reflow suggestion., I will let you know how it turns out.
LVL 92

Expert Comment

ID: 39690046
ok  - i'll be  around

Author Closing Comment

ID: 39727057
Thank you!!!!
LVL 92

Expert Comment

ID: 39727326
i assume it worked then?

Author Comment

ID: 39727484
Yes it did. Fantastic advice!
LVL 92

Expert Comment

ID: 39728556
thanks Robert!

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Suggestions for a tablet I can rely on when I need it 5 69
evulating CPU from family/model/stepping #s 6 44
how many cores in note3? 5 72
red x mark on an audio icon 10 39
When you press your power button on your laptop and the LCD screen just stays black.  What is the problem? Possible problem can be the on-board video chip or Video Card. Possible problem can be the power inverter. Possible problem can be the ba…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit If you want to manage em…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question