Link to home
Start Free TrialLog in
Avatar of Robert Ehinger
Robert EhingerFlag for United States of America

asked on

HP dv6 Dim Video

I have an HP dv6 laptop that has suddenly started displaying very dim video. Even upon booting the splash screen with the HP logo is very difficult to see. I have replaced the LCD and the video cable with no luck. What should I try now and what could be causing this problem?

Thank you!

Robert
Avatar of BigPapaGotti
BigPapaGotti

This could be the video chipset on the motherboard slowly failing. A couple of things I would try:

1. Shine flashlight on the LCD to see if you are able to see the display/icons/text any better. This will help you in figuring out what the issue is whether it is the back light in the LCD.
2. Plug in an external monitor to see what the display looks like and whether or not it gets any better.

When you say you replaced the LCD where did you get the LCD screen at? Was it purchased brand new or used? Since you replaced the cable have you tried to reseat (unplug and plug it back in) the video connection to the motherboard?
Avatar of nobus
i have repaired quite few of these; in all cases, i had to reflow the video chip
i have used a heat gun (paint stripper) and pointed it to the chip
all worked again, after this treatment
if you want more details, just ask
Avatar of Robert Ehinger

ASKER

The LCD is new purchased from an authorized HP vendor.

I get perfect video on an external monitor.

Shining a flashlight give very minimal improvement.

More details on reflowing the video chip would be nice. I do have a heat gun.
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I am going to try the reflow suggestion., I will let you know how it turns out.
ok  - i'll be  around
Thank you!!!!
i assume it worked then?
Yes it did. Fantastic advice!
thanks Robert!