Dead NAS - Drives are good - Need to Retrieve Data
I have a NSS322 that has gone belly up.. Only lights on it are the eSATA light (solid amber) and the LAN light (blinks amber).. It has two HDDs installed and neither of those have lights..
I've popped a drive and put it in a Windows system and the drive shows healthy with (2) 518 MB partitions, a 930 GB parition, a 486 MB partition, and a 9,b unallocated.. Problem is, no drive letters so I can't retrieve the data!
Please tell me how I can retrieve the data.. The NAS is completely shot but I believe my data should be in tact..
I've tried doing a reset and also hooked a monitor to it and get nothing..
Thanks
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Last Comment
TBIRD2340
8/22/2022 - Mon
Gareth Gudger
Hmm... does it give you the option of assigning a drive letter?
(Hope you have a good backup!)
TBIRD2340
ASKER
Sure doesn't.. :(
Gareth Gudger
In Disk Management does it show as a Foreign Disk? Or are the partitions showing as RAW or another format?
Yea, so they should be showing a file system type such as NTFS or FAT. Most likely something custom from the NAS device. The fact that the disk is showing in Windows means you might have some luck with data recovery software. You could also try partition repair software but that might make matters worse. Do you have a good backup or is this your only copy?
Normally NAS is using one of Linux formats like mentioned above - ext3 or ext4.
You can use RAID reconstructor from Runtime to build the virtual emulation of thr RAID. You will need a room on local storage to store the data. But it should work for you. http://www.runtime.org/raid.htm
@garycase, the volumes show up but when I click them it says "Cannot open disk: Volume 3 Check the disk and try again."
TBIRD2340
ASKER
Also, it lists the volumes as "Linux native"
Gary Case
I presume from your question you don't have current backups ... so you want to be VERY cautious about doing ANYTHING that may reduce the likelihood of successful data recovery.
ANY operation that writes to the disks makes recovery less likely ... so I would NOT do any "checkdisk", partition repair utilities, etc. Good data recovery software is always "data safe" -- i.e. it won't write to the disk you're recovering from; but since you don't even know the file systems involved that could be a very laborious process.
Your best bet for safe recovery is to send the drives off for professional recovery. This is an excellent outfit with reasonable (by data recovery standards) pricing: http://gillware.com/
Using iCare Data Recovery it found tons of files, however, no file names etc so that's pretty useless..
I haven't made any changes or any writes..
pgm554
I would attach the drive to a sata port on a PC,boot the Knoppix disk and see if it works that way.
Don't use a vm or usb dock drive,just eliminate as many variables as possible.
If the Knoppix thing doesn't work ,I believe Runtime has this:
What is the size of each HDD and how big was the available space on the NAS before it failed?
If it is really was RAID1 then the size of NAS must be identical to the size of single HDD.
In Linux you could need to mount it.
Actually my question was asked to find out if the NAS was using RAID1 or RAID0. From your answer I did not understand - what is the size of each drive?
And how big was the storage of the NAS when you used it?
(Hope you have a good backup!)