Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Losing Packets

Posted on 2013-11-25
6
Medium Priority
?
275 Views
Last Modified: 2013-12-08
Experts,

I work with an Inteliradiology Clinic where they have multiple sites (every state + Puerto Rico)  sending into their site for Doctor's to read exams. They all are coming in using port 104 (Dicom), I tried splitting them up having some to come in on a different port i.e. 105, 106, 107. The problem is they are all complaining the packets are being drop and doctor's are not getting all the images. My questions is what else can I try in troubleshooting this issue.

This is what I've done so far:
- Called Cisco support to monitor the VPN (they can't find any signs of drop packets)
- Had each site run wireshark, still no signs of dropped packets according to IT on other side
- Assigning more ports for Dicom traffic

Is there anything else I can do to fix this problem?

Thanks!
0
Comment
Question by:CervisTECH
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 124
ID: 39675479
I assume we are using the VMXNET3 interface in VMs.
0
 

Author Comment

by:CervisTECH
ID: 39675490
No sir, actually this is not VM related. It is a Windows 2008 R2 server.
0
 
LVL 124
ID: 39675529
Physical Server ?
0
Q2 2017 - Latest Malware & Internet Attacks

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out our latest Quarterly Internet Security Report!

 

Author Comment

by:CervisTECH
ID: 39675618
Yes sir.
0
 

Accepted Solution

by:
CervisTECH earned 0 total points
ID: 39694043
This was an issue with the router. Cisco replaced device.

Thanks!
0
 

Author Closing Comment

by:CervisTECH
ID: 39704103
This was an issue with the router. Cisco replaced device.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to set-up an On Demand, IPSec, Site to SIte, VPN from a Draytek Vigor Router to a Cyberoam UTM Appliance. A concise guide to the settings required on both devices
In this article, I will show you HOW TO: Install VMware Tools for Windows on a VMware Windows virtual machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, using the VMware Host Client. The virtual machine has Windows Server 2016 instal…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question