?
Solved

Losing Packets

Posted on 2013-11-25
6
Medium Priority
?
274 Views
Last Modified: 2013-12-08
Experts,

I work with an Inteliradiology Clinic where they have multiple sites (every state + Puerto Rico)  sending into their site for Doctor's to read exams. They all are coming in using port 104 (Dicom), I tried splitting them up having some to come in on a different port i.e. 105, 106, 107. The problem is they are all complaining the packets are being drop and doctor's are not getting all the images. My questions is what else can I try in troubleshooting this issue.

This is what I've done so far:
- Called Cisco support to monitor the VPN (they can't find any signs of drop packets)
- Had each site run wireshark, still no signs of dropped packets according to IT on other side
- Assigning more ports for Dicom traffic

Is there anything else I can do to fix this problem?

Thanks!
0
Comment
Question by:CervisTECH
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 123
ID: 39675479
I assume we are using the VMXNET3 interface in VMs.
0
 

Author Comment

by:CervisTECH
ID: 39675490
No sir, actually this is not VM related. It is a Windows 2008 R2 server.
0
 
LVL 123
ID: 39675529
Physical Server ?
0
Four New Appliances. Same Industry-leading Speeds.

But don't take it from us.  The Firebox M370 is Miercom tested and Miercom approved, outperforming its competitors for stateless and stateful traffic throughput scenarios.  Learn more about the M370, M470, M570 and M670 and find the right solution for your organization today!

 

Author Comment

by:CervisTECH
ID: 39675618
Yes sir.
0
 

Accepted Solution

by:
CervisTECH earned 0 total points
ID: 39694043
This was an issue with the router. Cisco replaced device.

Thanks!
0
 

Author Closing Comment

by:CervisTECH
ID: 39704103
This was an issue with the router. Cisco replaced device.
0

Featured Post

Supports up to 4K resolution!

The VS192 2-Port 4K DisplayPort Splitter is perfect for anyone who needs to send one source of DisplayPort high definition video to two or four DisplayPort displays. The VS192 can split and also expand DisplayPort audio/video signal on two or four DisplayPort monitors.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When rebooting a vCenters 6.0 and try to connect using vSphere Client we get this issue "Invalid URL: The hostname could not parsed." When we get this error we need to do some changes in the vCenter advanced settings to fix the issue.
This article outlines why you need to choose a backup solution that protects your entire environment – including your VMware ESXi and Microsoft Hyper-V virtualization hosts – not just your virtual machines.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question