windows 7 and outlook 2010 microsoft security username and password request everyday!
Experts!
I have 1 user having this problem on her Outlook everyday ( microsoft security username and password request) pops up.
I've tried these so far, no luck.
Tried this:
1. Select File -> Account Settings -> Accounts Settings -> Then select the Exchange account that Outlook is prompting the login credentials for and click Change.
2. Click on More Settings.
3. Select the Security tab and check the box next to Always prompt for logon credentials.
Tried this:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then right-click the following registry subkey: (the subkey originally listed here was not present on my computer; this one worked for me: HKEY_CURRENT_USER\Software
3. Point to New, and then click DWORD Value.
4. Type PromptForCredentials as the name of the new registry entry, and then press ENTER.
5. Double-click the PromptForCredentials registry entry, and then type one of the following values in the Value data dialog box:
00000000
Tried This:
1. Go to Control Panel ==> User Accounts ==> Manage your credentials
2. Under Generic Credentials you will see your Outlook Saved Password. My belief is the password saved in this area is invalid. Remove the saved password and log on to Outlook.
3. When I looked at User Accounts, Credentials, she had 6-8 ID's up under Generic Accounts all of them Outlook. I deleted all of them, which will force it to use the domain logon account. So far it appears to have worked.
5th fix.
In order to fix the random password popups with Outlook where BPOS was previously installed, navigate to this folder in Windows Explorer(the %userprofile% text will be replaced by Windows automatically with the correct path):
%userprofile%\AppData\Loca
Then go into the subfolder that's named after the Outlook email address.
In that folder, rename or delete these two files:
ConfigurationParameters.xm
outlook-autodiscovery.xml
Tried this:
If you're on Windows 7 and change your password on a regular basis follow these steps:
1. Click Start
2. Click Control Panel
3. View by: Small Icons
4. User Accounts
5. Manage your credentials
6. Delete everything in here.
Please Help!
I have 1 user having this problem on her Outlook everyday ( microsoft security username and password request) pops up.
I've tried these so far, no luck.
Tried this:
1. Select File -> Account Settings -> Accounts Settings -> Then select the Exchange account that Outlook is prompting the login credentials for and click Change.
2. Click on More Settings.
3. Select the Security tab and check the box next to Always prompt for logon credentials.
Tried this:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then right-click the following registry subkey: (the subkey originally listed here was not present on my computer; this one worked for me: HKEY_CURRENT_USER\Software
3. Point to New, and then click DWORD Value.
4. Type PromptForCredentials as the name of the new registry entry, and then press ENTER.
5. Double-click the PromptForCredentials registry entry, and then type one of the following values in the Value data dialog box:
00000000
Tried This:
1. Go to Control Panel ==> User Accounts ==> Manage your credentials
2. Under Generic Credentials you will see your Outlook Saved Password. My belief is the password saved in this area is invalid. Remove the saved password and log on to Outlook.
3. When I looked at User Accounts, Credentials, she had 6-8 ID's up under Generic Accounts all of them Outlook. I deleted all of them, which will force it to use the domain logon account. So far it appears to have worked.
5th fix.
In order to fix the random password popups with Outlook where BPOS was previously installed, navigate to this folder in Windows Explorer(the %userprofile% text will be replaced by Windows automatically with the correct path):
%userprofile%\AppData\Loca
Then go into the subfolder that's named after the Outlook email address.
In that folder, rename or delete these two files:
ConfigurationParameters.xm
outlook-autodiscovery.xml
Tried this:
If you're on Windows 7 and change your password on a regular basis follow these steps:
1. Click Start
2. Click Control Panel
3. View by: Small Icons
4. User Accounts
5. Manage your credentials
6. Delete everything in here.
Please Help!
ASKER
login as Domain user. Between, i also reinstalled MS Office 3x.
When you create a new exchange account does it automatically add an active directory account or are you doing that manually?
What version of exchange?
What OS of Server AD?
What version of exchange?
What OS of Server AD?
ASKER
When you create a new exchange account does it automatically add an active directory account or are you doing that manually? Yes, just to change the emaill address if needed different domain.
What version of exchange?
Exchange 2007 SP3
What OS of Server AD?
Exchange 2007- Windows 2008 Enterprise
AD- Windows 2008 Enterprise
What version of exchange?
Exchange 2007 SP3
What OS of Server AD?
Exchange 2007- Windows 2008 Enterprise
AD- Windows 2008 Enterprise
Is this a laptop?
On the Lan? Or Wireless?
This also can happen when the computer looses connection to the network.
On the Lan? Or Wireless?
This also can happen when the computer looses connection to the network.
ASKER
On our network OPT 3010 Mini tower.
Ok that's good because if it was wireless then we would have a ton of issues.
How often does this pop up?
Can you setup here outlook account on another computer and see if it happens?
login as another user on that computer and see if that outlook profile has the same issue?
Have you tried create another outlook profile? control panel search for mail
How often does this pop up?
Can you setup here outlook account on another computer and see if it happens?
login as another user on that computer and see if that outlook profile has the same issue?
Have you tried create another outlook profile? control panel search for mail
ASKER
Ok that's good because if it was wireless then we would have a ton of issues. /not wireless
How often does this pop up? /4 to 5 times a day
Can you setup here outlook account on another computer and see if it happens? /We did that, still the same.
login as another user on that computer and see if that outlook profile has the same issue? We and its not doing the same issue.
Have you tried create another outlook profile? control panel search for mail /We did that, no luck.
How often does this pop up? /4 to 5 times a day
Can you setup here outlook account on another computer and see if it happens? /We did that, still the same.
login as another user on that computer and see if that outlook profile has the same issue? We and its not doing the same issue.
Have you tried create another outlook profile? control panel search for mail /We did that, no luck.
ASKER CERTIFIED SOLUTION
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ASKER
I will try this, and let you know.
ASKER
No luck sir. Still the same.
Ok
We have tested every which way we can think of here
Only thing I am now thinking is there is a mismatch with her AD password and what exchange thinks her password is.
How about this.
Create a new exchange account which will add a new AD entry.
Lets see if the problem happens with a new account.
You could also try resetting her AD password if you haven't done that yet.
This account is the only one having the issue correct?
then maybe delete the account and add it back.
We have tested every which way we can think of here
Only thing I am now thinking is there is a mismatch with her AD password and what exchange thinks her password is.
How about this.
Create a new exchange account which will add a new AD entry.
Lets see if the problem happens with a new account.
You could also try resetting her AD password if you haven't done that yet.
This account is the only one having the issue correct?
then maybe delete the account and add it back.
ASKER
This account is the only one having the issue correct? yes.
I will try this tonight.
I will try this tonight.
ASKER
Great responsed.
If a local user then the logon account to the windows 7 computer must match the logon to the exchange server. If you have example logon to the Windows 7 as just John and his email userid is johnsmith then you will forever be entering userid and passwords.
The save credentials feature is not the best to save networked passwords.
If these are domain accounts then we need to look further.