Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 371
  • Last Modified:

Lync Mobile Error

Customer has hosted cloud based Office 365 and is using Lync.  On a desktop or a laptop, users can connect to Lynch just fine, both from the internal network and externally from 3rd WIFI.  However, the users have Android phones and are unable to connect from the mobile client.

When trying either the Lync 2010 or the Lync 2013 client from the google Play store, they get the same error:  "This version of Lync has been blocked by your system administrator.  Please check for updates or contact your support team".

At first we thought this was a version conflict, but it occurs with both versions of the mobile client.

Thanks.
0
cef_soothsayer
Asked:
cef_soothsayer
  • 3
1 Solution
 
Vasil Michev (MVP)Commented:
Are they by any chance still on the older version of O365 (not the blue one)? The mobile apps support only the latest version.
0
 
cef_soothsayerAuthor Commented:
In this case, Office 365 is cloud hosted by Microsoft.  No servers on site.
0
 
cef_soothsayerAuthor Commented:
Never got an answer or solution to this. :(
0
 
cef_soothsayerAuthor Commented:
I received no answer provided.  I think that maybe *cloud hosted* office 365 may be incompatible with Lync Mobile on android
0

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now