[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Lync Mobile Error

Posted on 2013-11-25
4
Medium Priority
?
363 Views
Last Modified: 2014-07-01
Customer has hosted cloud based Office 365 and is using Lync.  On a desktop or a laptop, users can connect to Lynch just fine, both from the internal network and externally from 3rd WIFI.  However, the users have Android phones and are unable to connect from the mobile client.

When trying either the Lync 2010 or the Lync 2013 client from the google Play store, they get the same error:  "This version of Lync has been blocked by your system administrator.  Please check for updates or contact your support team".

At first we thought this was a version conflict, but it occurs with both versions of the mobile client.

Thanks.
0
Comment
Question by:cef_soothsayer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 43

Expert Comment

by:Vasil Michev (MVP)
ID: 39676832
Are they by any chance still on the older version of O365 (not the blue one)? The mobile apps support only the latest version.
0
 
LVL 1

Author Comment

by:cef_soothsayer
ID: 39677639
In this case, Office 365 is cloud hosted by Microsoft.  No servers on site.
0
 
LVL 1

Accepted Solution

by:
cef_soothsayer earned 0 total points
ID: 40000353
Never got an answer or solution to this. :(
0
 
LVL 1

Author Closing Comment

by:cef_soothsayer
ID: 40169049
I received no answer provided.  I think that maybe *cloud hosted* office 365 may be incompatible with Lync Mobile on android
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post we will learn how to make Android Gesture Tutorial and give different functionality whenever a user Touch or Scroll android screen.
Cancel future meetings from user mailboxes in Office 365 using Remove-CalendarEvents
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question