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SCCM 2007 - Clients Offline

Posted on 2013-11-25
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Last Modified: 2013-12-03
Please forgive me where my question may be basic, but I am a novice to SCCM.

We recently had layoffs at my company of 100+ people.  The associated desktops have been disconnected from the network for several weeks and I woud like to reflect in SCCM that the SCCM Client = No and Active = No.

Is there a Site Maintenance Task I should run to obtain my desired SCCM statues for the offline clients?  If the SCCM statuses are changes to Client = No and Active =No will they be removed from their Collections?
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Question by:rmessing171
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by:Adam Leinss
ID: 39676068
This should happen automatically with no action on your part via the Heartbeat discovery.  If the flag is set to No, then SCCM will drop them from collections since they don't have the SCCM client installed anymore.
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by:rmessing171
ID: 39676092
Thank you for your immediate response.  The computers are no longer on the network, so the heartbeat check coming from the SCCM server will not see if the computer is on the network, as well as the client is installed.  When (how many days) after the heartbeat check is performed with the status of these offline resources be reflected in SCCM?
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Adam Leinss earned 500 total points
ID: 39676113
This article explains it quite well:

http://myitforum.com/cs2/blogs/jgilbert/archive/2008/10/18/client-is-installed-flag-explained.aspx

The default is 21 days.  So if the client hasn't responded in 21 days via the heartbeat discovery, the install flag is cleared.
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Author Comment

by:rmessing171
ID: 39690124
Does this happen by default, or should the Clear Install Flag - TASK be enabled?  Currently my Clear Install Flag task is disabled.  What are your thoughts?
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by:Adam Leinss
ID: 39690267
Yes, it should be enabled.
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