Solved

Symantec Endpoint slows backups and network activity on servers

Posted on 2013-11-25
4
1,759 Views
Last Modified: 2013-12-10
We are running Symantec Backup Exec 2012 patched to the latest version and the job rate is very slow when Symantec Endpoint Protection Virus Scan is enabled on the server.
It can slow from 3-4000Mb per min to 90 - 150Mb per min.
Not only that but the virus scan appears to slow down people accessing files through shared drives.
If I try to perform a copy of 2Gig of data between two servers it can take up to 5-6 minutes when the virus scanner is enabled. Disabled it only takes around 40 seconds.
We are running Endpoint Protection version 12.1.4 but had the same issue running version 12.1.3
0
Comment
Question by:StratfrordDC
  • 3
4 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 39676289
I would expect some overhead from virus scanning on this operation.

However, in SEP, look (client and/or server) at the Scan Settings. Perhaps it is running a daily scan that could be moved to a different time than the backup. I think I would start here.

If client machines are left on idle overnight make sure client SEP activities are not conflicting with backup times.

Finally, look to see when Live Update is pushing out updates to clients.

In other words, look at the activity times and move them away from backup times.

... Thinkpads_User
0
 

Author Comment

by:StratfrordDC
ID: 39682525
0
 

Accepted Solution

by:
StratfrordDC earned 0 total points
ID: 39699966
Disabled Network Threat Protection on two servers with this issue.
Backup speeds back to normal.
0
 

Author Closing Comment

by:StratfrordDC
ID: 39708113
Resolved the issue and was recommended by Symantec.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to fix error ""Failed to validate the vCentre certificate. Either install or verify the certificate by using the vSphere Data Protection Configuration utility" when you are trying to connect to VDP instance from Vcenter.
This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question