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exchange 2007

OUTLOOK 2010 failed to connect exchange 2007

Hi guys ,

I have failed to connect to my exchange 2007 with some of my client who has outlook 2010.

actually I was trying to connect also with outlook 2007 and got the same issue.

"the connection to microsoft exchange is unavailable. outlook must be online or connected to complete this action"

I have all the exchange services up and running.

thx ,
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Moti Mashiah
Asked:
Moti Mashiah
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1 Solution
 
Seth SimmonsSr. Systems AdministratorCommented:
can the user access owa?
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Moti Mashiah.NET DeveloperAuthor Commented:
yes
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Moti Mashiah.NET DeveloperAuthor Commented:
Everything just work fine instead the outlook 2007 and 2012.

here is example:
office-2007.docx
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Seth SimmonsSr. Systems AdministratorCommented:
is autodiscover working?

you can test with this
https://testconnectivity.microsoft.com/
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Moti Mashiah.NET DeveloperAuthor Commented:
I don't need the Autodiscovery in this case I'm trying to access from local machine in the domain to the mailbox server.
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Moti Mashiah.NET DeveloperAuthor Commented:
it is mapi connecetion.
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Seth SimmonsSr. Systems AdministratorCommented:
autodiscover is used to automatically configure a user profile as you are attempting to do
if it's not configured or not working properly you will have this issue

Autodiscover and Exchange 2007

http://technet.microsoft.com/en-us/library/bb232838%28v=exchg.80%29.aspx

have you tried configuring the profile manually?
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Moti Mashiah.NET DeveloperAuthor Commented:
Yes I have tried and it didn't work.

Actually I didn't use autorecovery I configure it manually.
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Moti Mashiah.NET DeveloperAuthor Commented:
How the users connect from their outlook manually? for my understanding there is no  need autodiscovery.
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Simon Butler (Sembee)ConsultantCommented:
Autodiscover is not an optional feature.
It isn't used just for Outlook profile creation, but is also used by the client to find availability information and Out of Office. Therefore you need to ensure that Autodiscover works correctly.

Is the server fully up to date?
Do you have a trusted SSL certificate in place?

Simon.
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Seth SimmonsSr. Systems AdministratorCommented:
what was the problem?
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