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Moti MashiahFlag for Canada

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exchange 2007

OUTLOOK 2010 failed to connect exchange 2007

Hi guys ,

I have failed to connect to my exchange 2007 with some of my client who has outlook 2010.

actually I was trying to connect also with outlook 2007 and got the same issue.

"the connection to microsoft exchange is unavailable. outlook must be online or connected to complete this action"

I have all the exchange services up and running.

thx ,
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Seth Simmons
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can the user access owa?
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ASKER

yes
Everything just work fine instead the outlook 2007 and 2012.

here is example:
office-2007.docx
is autodiscover working?

you can test with this
https://testconnectivity.microsoft.com/
I don't need the Autodiscovery in this case I'm trying to access from local machine in the domain to the mailbox server.
it is mapi connecetion.
autodiscover is used to automatically configure a user profile as you are attempting to do
if it's not configured or not working properly you will have this issue

Autodiscover and Exchange 2007

http://technet.microsoft.com/en-us/library/bb232838%28v=exchg.80%29.aspx

have you tried configuring the profile manually?
Yes I have tried and it didn't work.

Actually I didn't use autorecovery I configure it manually.
How the users connect from their outlook manually? for my understanding there is no  need autodiscovery.
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Simon Butler (Sembee)
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what was the problem?