?
Solved

Windows 7 locking up

Posted on 2013-11-25
6
Medium Priority
?
224 Views
Last Modified: 2013-11-26
Hi all,
I have a client with a Win 7 Pro x64 box that after logging into the domain just freezes.  When I start it in safe mode, it works fine and gets to the desktop.  
So far here is what I have done:
All in safe mode
Ran sfc /scannow, no issues.
Removed video drivers, nothing.
Removed LAN card drivers, nothing.
Tried Last Know Good configuration, no help.
Booted a Win 7 rescue disk and tried the Start-up Repair, didn't think it would work, and it didn't.
New ideas?
Thanks,
jwhite
0
Comment
Question by:jwhite273
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 98

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 39676529
Since you have done almost everything we suggest, you have only a couple of options left.

1. Try a Repair Install (not Startup Repair).  See this Seven Forums Tutorial for steps on how to do this.

http://www.sevenforums.com/tutorials/3413-repair-install.html

2. Back up the data and reinstall Windows.

... Thinkpads_User
0
 
LVL 18

Expert Comment

by:web_tracker
ID: 39676539
I agree, if you spend hours trying to repair the system and it does not fix the problem you are better off backing up the system and doing a reinstall. Since you can boot to safe mode backing up the system is a little easier. If you were not able to boot to safemode backing up the system is a little trickier, you would have to boot to a different operating system such as the ultimate boot disc then when you access the drive you have to back up the data to external media. The benfits of a full operating system reinstall is you get a clean system, which will make it run quicker.  If this computer came from a manufacturer such as Dell, HP, etc, it may have a recovery partition, which can help you recover the system to the way it came from the manufacturer. Of course you would lose your data unless you backed it up first.
0
 

Expert Comment

by:Vetticad
ID: 39676546
Since it worked in safe mode, why don't you try a different network adapter or even a usb to ethernet adapter and see whether the problem persists.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 93

Expert Comment

by:nobus
ID: 39676835
when booted from the install DVD -  try a system restore to a date it was ok
you find the option on the link posted by thinkpads_user
0
 

Author Closing Comment

by:jwhite273
ID: 39677783
Thank you.  We did a repair install and we are back in business.
jwhite
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 39677939
@jwhite273 - Thanks for the update. I was happy to help and glad you are working again.

.... Thinkpads_User
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question