Veeam Backup Replication Problem

I have a ESX server and i do Veeam replication and backup.
yesterday i did one of my virtual server update ,before update i got snapshot under vsphere that server But after update i erased snapshot.
Today i got error from veeam:
Freezing guest operating system
CreateSnapshot failed, vmRef "vm-67", timeout "1800000", snName "VEEAM BACKUP TEMPORARY SNAPSHOT", snDescription "Please do not delete this snapshot. It is being used by Veeam Backup.", memory "False", quiesce "False"


thanks
apollo-13Asked:
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MaximVeeamConnect With a Mentor Commented:
Hi apollo-13, take a look at this KB article, it  might be helpful - http://www.veeam.com/kb1065
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