troubleshooting Question

Managing an Archive Database in SBS 2011 Advanced with Outlook 2010 Pro Plus

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GreendataFlag for Australia asked on
ExchangeOutlookSBS
6 Comments1 Solution1330 ViewsLast Modified:
Hi
We have an SBS 2011 On Premise Server using advanced CALS.
Our Microsoft office is 2010 Professional Plus running on a 2008 R2 Terminal Server, with a few standalone Office 2013 Professional Plus licences on Windows 7/8.
We have an 8TB JBOD (RAID10) connected to the SBS Server for additional storage needs.

Our problem is that our Exchange Database is now up to 260Gb and we only have 300Gb storage available in the current Drive pool, so we would like to Archive to the Archive Database on the JBOD any emails older than 2yrs. And our users are reaching their storage Quota limits and mail is disappearing.

From the Exchange Management Console we have created an Archive Database stored on the JBOD, applied a Retention Policy Tag and a Retention Policy of 2yrs and no delete policy.

We then added the Users who need the Archiving and enabled Archiving on their account. This completed successfully in Exchange Management Console.

However,
when we open Outlook 2010 all we see is an additional Archive Folder with a deleted folder inside it. This appeared after we enabled archiving on the account. No email moves to it and all the email older than 2 years is still in the default database on SBS

in OWA and Office 2013 we get the exact same thing.

We were under the impression that we could use Archiving in Exchange 2010 without having to purchase the enterprise version, however only view the archives from OWA and not Outlook itself. This we can live with for now until we upgrade away from SBS 2011.

We would really appreciate some help in getting the archive working properly before we run out of space or a better solution to our problem.
We can then stay with our 4Gb storage limit for mail users.
All our archived email needs to be accessible at all times.

Any help would be greatly appreciated.

Kind regards
Craig
ASKER CERTIFIED SOLUTION
Radweld

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