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Email Issue in exchange 2010

Hi,

On one of the sbs 2011 servers that we support, there seems to be an issue with outgoing emails. If i look in the exchange 2010 que viewer, there is loads of messages that are getting held up. i have noticed that if i restart the microsoft exchange "transport" service, all emails in the que go through and any mail after that goes through instantly. Then about ten minutes later, the same issue occurs. Sometimes it can take upto 40mins to send a 40kb message.

Thanks in advance.
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erudit
Asked:
erudit
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1 Solution
 
Mahesh SharmaCommented:
Have you checked event viewer?
Check for any possible back pressure issue. Event ID: 15004, 15005, 15006 , 15007
Also you may try renaming mail.que file
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JayCarter82Commented:
Was going to suggest same as above, i.e. check disk space etc. Also make sure the service itself isn't stopped when you find everything queued.
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eruditAuthor Commented:
Thanks for your reply, nothing in event viewer. I renamed the mail.que file which doesent seem to have made a difference because there is still messages getting stuck. (10 as i am writing this).

Any other ideas?
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JayCarter82Commented:
Is the transport service stopping? Did you check how much disk space there is? Even if you have some space, I believe it can have issues if you get below 10% (I think it's 10%).
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eruditAuthor Commented:
The transport service is still running whilst they are held up. There is way more than 10% disk space left. I'm baffled as to what to do next?
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Ahmed786Commented:
Try below command and see wht you are getting

Get-Queue –Server <ServerName>

then below command

Get-Queue -Server <ServerName> |fl


(just check error in that and let us know)
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JayCarter82Commented:
Reboot the server if able to.
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eruditAuthor Commented:
After looking into this, i eventually found out that the issue was being caused by the smart host provider "hostzone". As a test i put it through a 123-reg smtp server and mail was leaving instantly and not getting stuck in the que.

Thanks for your suggestions,

Charlie.
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Ahmed786Commented:
Good to hear that your issue has been resolved.

please close the comment by assigning the points, so that it would be helpful for others.
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eruditAuthor Commented:
This s the solution because when I tried this, it worked.
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