Issues After Malware Removal
Posted on 2013-11-26
Toshiba Satellite L505D
AMD Athlon Dual II Core M300 2.00Ghz
Windows 7 Home Premium SP1
3 GB RAM
I uninstalled suspect programs like PC Fix Speed, 24 x 7 Help and Search Protect by Conduit. Unable to update Malwarebytes database on laptop so removed hard drive and ran full scan from another computer with updated Malwarebytes database. Malwarebytes cleaned 0Access rootkit.
I am now unable to log into laptop normally. After entering password, laptop produces blank screen with arrow. At this point, if I can get task manager to open, within a minute, CPU reports 100% usage. Laptop no longer responds.
I can access laptop in Safe Mode. In Safe Mode, I am unable to see any errors in event viewer that would be related to any issues logging into Windows normally.
There is no recovery disk, but I have an image of the HD before starting the cleaning process.