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Outlook 2010 .PST Error

I am having an issue with trying to open .PST files. Every time I try open the file it gives the following error message see attached screen shot and I can;t open the .PST file.

Any ideas?
Outlook-2010-PST-Error.PNG
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cmdolcet
Asked:
cmdolcet
1 Solution
 
Chris StauntonCommented:
You can try to use the scanpst.exe tool to fix the file.  What's the file size?  Is the filesystem formatted Fat32 or NTFS?  You might have hit the limit on the file system size and this causes corruption of very large PST files.
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cmdolcetAuthor Commented:
OK, that was the tool I could not remember. AS for the formatting I believe that its NTFS format since its been on an Windows XP Pro and Windows 7 64 bit PCs.

As for the PST file size it is 430,000 KB So its rather large.

What would u suggest?
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Sumit GuptaSystem and Virtualization EngineerCommented:
According to the error message, it seems that the PST file is corrupted. as suggested try to run scanpst.exe tool from: (C:\Program Files\Microsoft Office\Office 12\scanpst.exe) and if you get the same error when using scanpst.exe to diagnose and repair errors in the file, you can try deleting the old email profile and creating  a new one, then set up the account on the newly created profile. This won’t make the data be missing. PST file size is small so it will be good and quick for fix using scanpst.exe.
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cmdolcetAuthor Commented:
OK Let me try that

THanks
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MacGyver80Senior Systems AdministratorCommented:
I agree, the scanpst tool should fix any errors within the PST allowing you to open it.  File size should not be an issue.  I've seen 40GB PSTs not go corrupt.
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cmdolcetAuthor Commented:
OK I tried the "scanpst.exe" and it look like it repaired the corrupted file. I also deleted and recreated the users outlook profile. However I still get the same error.
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Chris StauntonCommented:
Have you tried moving the .PST to another machine, running the scanpst.exe again on it, then opening it in another Outlook?

Give that a shot next and see if you have better luck, this takes hardware out of the equation
and if it works might point to faulty hardware on the machine or at least disk corruption on the Outlook installation.
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