Solved

Outlook 2010 .PST Error

Posted on 2013-11-26
7
557 Views
Last Modified: 2013-11-29
I am having an issue with trying to open .PST files. Every time I try open the file it gives the following error message see attached screen shot and I can;t open the .PST file.

Any ideas?
Outlook-2010-PST-Error.PNG
0
Comment
Question by:cmdolcet
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 12

Expert Comment

by:Chris Staunton
ID: 39677502
You can try to use the scanpst.exe tool to fix the file.  What's the file size?  Is the filesystem formatted Fat32 or NTFS?  You might have hit the limit on the file system size and this causes corruption of very large PST files.
0
 

Author Comment

by:cmdolcet
ID: 39677555
OK, that was the tool I could not remember. AS for the formatting I believe that its NTFS format since its been on an Windows XP Pro and Windows 7 64 bit PCs.

As for the PST file size it is 430,000 KB So its rather large.

What would u suggest?
0
 
LVL 7

Expert Comment

by:Sumit Gupta
ID: 39677622
According to the error message, it seems that the PST file is corrupted. as suggested try to run scanpst.exe tool from: (C:\Program Files\Microsoft Office\Office 12\scanpst.exe) and if you get the same error when using scanpst.exe to diagnose and repair errors in the file, you can try deleting the old email profile and creating  a new one, then set up the account on the newly created profile. This won’t make the data be missing. PST file size is small so it will be good and quick for fix using scanpst.exe.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:cmdolcet
ID: 39677701
OK Let me try that

THanks
0
 
LVL 5

Expert Comment

by:MacGyver80
ID: 39677704
I agree, the scanpst tool should fix any errors within the PST allowing you to open it.  File size should not be an issue.  I've seen 40GB PSTs not go corrupt.
0
 

Author Comment

by:cmdolcet
ID: 39678209
OK I tried the "scanpst.exe" and it look like it repaired the corrupted file. I also deleted and recreated the users outlook profile. However I still get the same error.
0
 
LVL 12

Accepted Solution

by:
Chris Staunton earned 400 total points
ID: 39678337
Have you tried moving the .PST to another machine, running the scanpst.exe again on it, then opening it in another Outlook?

Give that a shot next and see if you have better luck, this takes hardware out of the equation
and if it works might point to faulty hardware on the machine or at least disk corruption on the Outlook installation.
0

Featured Post

Enroll in June's Course of the Month

June's Course of the Month is now available! Every 10 seconds, a consumer gets hit with ransomware. Refresh your knowledge of ransomware best practices by enrolling in this month's complimentary course for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question