Solved

Not possible to send PRINT field data to the printer

Posted on 2013-11-26
2
1,003 Views
Last Modified: 2013-11-26
I am having an issue with a word document that we use for various purposes in our company. The file is a form that the user can fill out from the computer and then print out for documentation purposes. Now when any user tries to print this document a dialog message comes up saying "It will not be possible to send PRINT field data to the printer with the currently installed printer driver. Do you want to continue printing?" Now when the user selects yes, most of the time it will still print but sometimes it doesn't. I have had this issue replicate on both windows 7 x86 and x64 as well as on Office 2003 and office 2010. I have tried moving the file from the Network share straight onto my desktop and still the same issue occurs. I have verified all permissions for the document are correct and still can't seem to find the root of the problem. Any help would be greatly appreciated.
0
Comment
Question by:BFS_IT
2 Comments
 
LVL 76

Accepted Solution

by:
GrahamSkan earned 500 total points
Comment Utility
That generally means that the printer commands that the application is trying to send are not available to the current printer.

It is the job of the printer driver to interpret the document and to convert is into sequences of print commands, so I would check that the driver is up-to-date.

It is possible that the document has become slightly corrupted and is confusing the driver. If you save it in a completely different format, close and re-open the newly saved file, Word will have restructured the document, so see if it then works any better.

You can save it again in the current format when it will again be restructured again, hopefully without the original glitch.
0
 

Author Closing Comment

by:BFS_IT
Comment Utility
The printer drivers are completely updated as I have tried 4 different printers with the same result. I should have posted this in the question to begin with and for that I apologize.

However, it seems the file did become corrupted and when saving it to a different format, re-opening it, and then saving it back to the original format the issue was completely resolved. Thank you so much for your timely response as this worked perfectly. Have a great day!
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
Outlook Free & Paid Tools
This video shows the viewer how to set up and create Footnotes in their document. Click on the References tab: Select "Insert Footnote": Type in desired text:
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now