Link to home
Start Free TrialLog in
Avatar of BFS_IT
BFS_IT

asked on

Not possible to send PRINT field data to the printer

I am having an issue with a word document that we use for various purposes in our company. The file is a form that the user can fill out from the computer and then print out for documentation purposes. Now when any user tries to print this document a dialog message comes up saying "It will not be possible to send PRINT field data to the printer with the currently installed printer driver. Do you want to continue printing?" Now when the user selects yes, most of the time it will still print but sometimes it doesn't. I have had this issue replicate on both windows 7 x86 and x64 as well as on Office 2003 and office 2010. I have tried moving the file from the Network share straight onto my desktop and still the same issue occurs. I have verified all permissions for the document are correct and still can't seem to find the root of the problem. Any help would be greatly appreciated.
ASKER CERTIFIED SOLUTION
Avatar of GrahamSkan
GrahamSkan
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of BFS_IT
BFS_IT

ASKER

The printer drivers are completely updated as I have tried 4 different printers with the same result. I should have posted this in the question to begin with and for that I apologize.

However, it seems the file did become corrupted and when saving it to a different format, re-opening it, and then saving it back to the original format the issue was completely resolved. Thank you so much for your timely response as this worked perfectly. Have a great day!