OllarConsulting
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Outlook 2010 - Automatic Reply Cannot Be Displayed Because Server is Unavailable
Most internal users are experiencing the issue of not being able to set Out Of Office replies via Outlook, going against Exchange 2010. All users are internal to the network and setting does work from OWA. The error is the same on all workstations:
Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.
I have verified Outlook Connectivity via right-click Connection Status and have also tested the autoconfiguration without error ( right-click Outlook, Test Email Autoconfiguration ). The Log tab shows Autodiscover is found and succeeded. In the results tab, I can take the URL for OOF and successfully browse to it.
I have the latest Office service pack and all services are running on the server.
I have browsed dozens of articles and am unable to find the answer. Most indicate it is an autodiscover issue, but autodiscovery is correctly functioning.
Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.
I have verified Outlook Connectivity via right-click Connection Status and have also tested the autoconfiguration without error ( right-click Outlook, Test Email Autoconfiguration ). The Log tab shows Autodiscover is found and succeeded. In the results tab, I can take the URL for OOF and successfully browse to it.
I have the latest Office service pack and all services are running on the server.
I have browsed dozens of articles and am unable to find the answer. Most indicate it is an autodiscover issue, but autodiscovery is correctly functioning.
Hi,
Please run the below command and see, and reply if not fixed.
First run the "Get-webservicesvirtualdir
and then run
"Set-webservicesvirtualdir
Please run the below command and see, and reply if not fixed.
First run the "Get-webservicesvirtualdir
and then run
"Set-webservicesvirtualdir
ASKER
The Get-webservicesvirtualdire
Identity : FS1\EWS (Default Web Site)
InternalUrl : https://mail.myDomain.com/EWS/Exchange.asmx
ExternalUrl : https://mail.myDomain.com/EWS/Exchange.asmx
These are valid URLs and result in XML when navigating via a web browser.
Our SSL Cert if a purchased cert, covers mail.myDomain.com, and mail.myDomain.com resolves to the server's internal IP when connected to our internal network.
We are running Exchange 2010, version 14.1 ( Build 218.15 )
Identity : FS1\EWS (Default Web Site)
InternalUrl : https://mail.myDomain.com/EWS/Exchange.asmx
ExternalUrl : https://mail.myDomain.com/EWS/Exchange.asmx
These are valid URLs and result in XML when navigating via a web browser.
Our SSL Cert if a purchased cert, covers mail.myDomain.com, and mail.myDomain.com resolves to the server's internal IP when connected to our internal network.
We are running Exchange 2010, version 14.1 ( Build 218.15 )
Please check the below steps.
======================
1. On Exchange CAS server, open IIS console,
2. Go to default web site, double click “SSL Settings”, make sure Client Certificates is set to “Ignore”
3. Click Autodiscover, double click “SSL Settings”, make sure Client Certificates is set to “Ignore”
4. Click EWS, double click “SSL Settings”, make sure Client Certificates is set to “Ignore”
5. Click OAB, double click “SSL Settings”, make sure Client Certificates is set to “Ignore”
6. Please run IISRESET command to load the changes.
7. On client computer, open IE, try to visit https://mail.domain.com, confirm it is successful. Try to visit https://mail.domian.com /autodiscover/autodiscover
Please collect these logs for further research if the issue is not gone. Thanks.
FYI below is the link.
http://social.technet.microsoft.com/Forums/office/en-US/74f0e3f8-5d50-4c73-9529-8ec70ae6bee3/outlook-error-your-automatic-reply-settings-cannot-be-displayed-because-the-server-is-currently?forum=outlook
======================
1. On Exchange CAS server, open IIS console,
2. Go to default web site, double click “SSL Settings”, make sure Client Certificates is set to “Ignore”
3. Click Autodiscover, double click “SSL Settings”, make sure Client Certificates is set to “Ignore”
4. Click EWS, double click “SSL Settings”, make sure Client Certificates is set to “Ignore”
5. Click OAB, double click “SSL Settings”, make sure Client Certificates is set to “Ignore”
6. Please run IISRESET command to load the changes.
7. On client computer, open IE, try to visit https://mail.domain.com, confirm it is successful. Try to visit https://mail.domian.com /autodiscover/autodiscover
Please collect these logs for further research if the issue is not gone. Thanks.
FYI below is the link.
http://social.technet.microsoft.com/Forums/office/en-US/74f0e3f8-5d50-4c73-9529-8ec70ae6bee3/outlook-error-your-automatic-reply-settings-cannot-be-displayed-because-the-server-is-currently?forum=outlook
ASKER
Client Certificates was already set to "ignore" for all of the above and I can successfully navigate to both URLs....
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ASKER
I will give that a try and report back...
Look at the results. Verify that all of the URLs being returned are
a. Correct, and resolve to the Exchange server via its INTERNAL IP address.
b. Are on the SSL certificate
c. The SSL certificate is trusted.
Exactly what version of Exchange 2010 are you using?
Simon.