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Dell Poweredge 840 Flashing Amber Light

Posted on 2013-11-26
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Last Modified: 2016-11-23
Hi, I have a Dell PowerEdge 840, SBS 2011 Standard, 8 Gig Ram, 2 1 Terabyte drives in Raid. Server been running fine in production for a year then crashed 2 days ago. Plug it in, green light flashes seven times then orange\amber light flashes. When I press power button she starts with no errors but then freezes half way through loading operating system, also in safe mode. Have tried new Dimms but same result. When I press F10 and check the memory it gives memory errors very quickly never mind what Dimm I have Installed. Are there logs stored which is giving this error and If so can I erase.

Thanks for your Help !
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Question by:PeterNairn
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Thomas Grassi earned 2000 total points
ID: 39678413
Blinking orange/amber usually means the cover is not seated properly.

If it crashed do you know why?

Check for dust build up clean the dust . Fans etc.

Can you boot from cd/dvd?

Run complete diags on the machine.
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Author Comment

by:PeterNairn
ID: 39678788
Hi tggrassijr55, thanks for the reply and I am now one step further ! No flashing light when I plug the power cable in. The Server still freezes when it is halfway through starting up Windows and then the light starts flashing amber, blue till then. I have already cleared all the dust and reset the processor and all cables. Don't know why it crashed, something physical though as did have amber light since.
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by:Thomas Grassi
ID: 39678842
It could be your raid

what type raid you using?

If the server crashed it could take a long while for the raid to rebuild.

Is your OS on the raid?

We always build the OS on a raid 1 drive then put all data on raid 5 /6

This way easier to rebuild with out effecting the data.

Still think you should do a complete system diag

You said the memory was giving errors

remove all memory except for one start from there and test

I know it is time consuming but only way unless you have complete new set of memory available.
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Author Comment

by:PeterNairn
ID: 39678868
Hi, Raid showing no problems at startup. Raid 1+0 , yes OS on the raid.

Running full diags now, showed error on Dimm so shall swap it out and try again.

Thanks.
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Expert Comment

by:Thomas Grassi
ID: 39678890
Ok keep us posted
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Author Comment

by:PeterNairn
ID: 39678996
Hi, ran full diags and get an error in Dimm1-B, everything else fine, have run the memory only checker with no memory in Dimm1-B and still get a correctable memory error in Dimm1-B !

bizarre
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Expert Comment

by:Thomas Grassi
ID: 39679003
Yes I agree

But I would replace all your memory at this point.
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Author Comment

by:PeterNairn
ID: 39679063
Have just tried different memory in one slot and in both slots and memory test always states memory error in Dimm1_B, whether memory in that slot or not. Have also tried full diags again but also fails at memory test.

I tried the full again as the dates are in 2012 when I run the memory tests, as if getting from a log but still fails in full test :(
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Expert Comment

by:Thomas Grassi
ID: 39679454
Sounds like you have a bad mother board.

Is this server on a UPS backup?

If not you might have taken a power hit somewhere along the line.

You might try to update the system bios first but I would contact dell
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Author Comment

by:PeterNairn
ID: 39679918
Morning, yes I agree. I have ordered a replacement as Server out of warranty.

Thanks for all your help.

Peter
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