Solved

Windows 7 Update

Posted on 2013-11-26
12
2,001 Views
Last Modified: 2013-11-29
We have been upgrading our business machines to Windows 7  64bit (clean install).   Done about 18 so far and I am now working on a laptop.   Followed same procedure as other machines.  I have tried to do the update and it comes back with error codes 8E5E0408 and error code 80244019,    I have tried to do them manually and it tries until the status bar gets about 1/3 thru and then it stops and says installation failed.   No other error message.
I have stopped and started BITS, and Windows Update.   One post I found a tool to check windows updates and it did say it fixed a registry entry, but it still will not install updates for Windows 7 (64) Security Updates.    I can manually install the couple of .net updates that were listed.   And yes, I have done restarts after the things I have tried.

Ideas appreciated
0
Comment
Question by:bankwest
  • 5
  • 3
  • 2
  • +2
12 Comments
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 39678515
which update is failing? bypass the failing one.

Do you have SP1 installed? if not download SP1 install that first.
0
 
LVL 14

Assisted Solution

by:Ram Balachandran
Ram Balachandran earned 100 total points
ID: 39678650
For the first error, it is recommended to do a re-install of the operating system
0
 
LVL 50

Accepted Solution

by:
jcimarron earned 400 total points
ID: 39678993
bankwest--

Did you check in Services that Windows Update service and Remote Call Procedure service are on?

Reset Windows Update
http://support.microsoft.com/kb/971058/en-us

http://support.microsoft.com/gp/windows-update-issues/en-us

http://support.microsoft.com/kb/906602

Fixit
http://support.microsoft.com/mats/windows_update/en-us

Reinstall Windows Update Agent (different links for different Win 7 systems (32bit and 64bit))

http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.1.6001.65/WindowsUpdateAgent30-x86.exe

http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.1.6001.65/WindowsUpdateAgent30-x64.exe

Run the Windows Update Readiness tool:
http://www.microsoft.com/download/en/details.aspx?id=20858 for X64

Run SFC /SCANNOW from a Command Prompt

Run a System Restore to a date before the problem started.

Run a Repair Install.  A Repair Install should not affect personal data or installed programs. but it never hurts to backup first.
http://www.sevenforums.com/tutorials/3413-repair-install.html

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/when-i-run-windows-update-it-starts-searching-for/77aa31a3-4184-47f3-b657-d3475c47c3d0?msgId=6c2a457d-48d8-4677-8249-f74ed6c59f27
0
 
LVL 91

Expert Comment

by:nobus
ID: 39680047
0
 

Author Closing Comment

by:bankwest
ID: 39681680
VERY VERY helpful for the reinstall.    That seems to have done the trick.     It will now do the updates, but I still have to do them manually for some crazy reason.   Gives an error code 80244019,   It will do a few, but always seems to get "stuck" on the last 20-30 after these new installs of Windows 7.    I have googled the error and tried the things mentioned, but still get the error.   Virus scans...none.   Stopped and restarted services.        Oh, well.....at least I can now at least get them done.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39681708
bankwest--
Did you try the steps mentioned such as Reset Windows Update, Reinstall Windows Update Agent and Run the Windows Update Readiness tool?
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 

Author Comment

by:bankwest
ID: 39685373
Yes to the reset.....   I have not reinstalled the Windows Update Agent as all 18 machines that we have upgraded to windows 7 have had the SAME issue with updates.   They are all on Version 7.6.7600.256.    But I did miss doing the Windows Readiness Tool.  I will do that today and post back what happens.
0
 

Author Comment

by:bankwest
ID: 39685485
Ok, here is update.   I ran the readiness tool.   Checked for updates.   Install updates and I get the same error.     Updates not installed.   Error code 80244019.
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 39685506
find this %windir%\Windowsupdate.log  and post
0
 

Author Comment

by:bankwest
ID: 39685536
Attached is the log file
WindowsUpdate.log
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39685676
bankwest--
Is a Server involved?  I do not see it mentioned in a quick scan of your posts.  If a server is involved, this reference should help.  "Run wsusutil reset on your WSUS server and wait for all download activity to complete."
http://social.technet.microsoft.com/Forums/windowsserver/en-US/299d83c9-d859-4d62-9a04-a0f8830118a5/error-0x80244019-occurred-while-downloading-update-notifying-dependent-calls?forum=winserverwsus

You may also find this reference describing BITS of interest
http://technet.microsoft.com/en-us/library/cc720473(v=ws.10).aspx
0
 

Author Comment

by:bankwest
ID: 39685688
As I upgrade to Windows 7, I was doing all updates thru Control Panel - Windows Updates.  

For going forward, I was going to rely on WSUS for updates.

Is that my problem???   Guess I thought I could do this manually to get machines current and then let WSUS take over.

I will review your information.   Thanks
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

After playing around with my ASUS 1215n (http://www.asus.de/product.aspx?P_ID=HrglRhH8D60Rmlv3) Netbook, I finally managed to get smooth HD 1080p (http://en.wikipedia.org/wiki/1080p) playback of videos on it. Second Generation Intel Atom (http://en.…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now