Port forwarding 101 for a router lan comcast

Posted on 2013-11-26
Last Modified: 2013-12-13
I always have trouble with this stuff, but it seems really simple?

I have Comcast box (coax coming in and Cat 5 data cable going out, into the wan of my cisco small business firewall).

The cisco says it's wan IP is and its gateway is

On the lan side of the cisco, devices have ip addresses.

we put a security camera DVR on the lan with ip and want to get to it from outside.

there's 2 ports the dvr company says we need to forward 40085 and 49009

in the cisco I have 2 rules doing that - in on 40085 , out on port 40085 to ip

then in the Comcast box, I logged in and under firewall, set up 2 port forwarding rules

40085-40085 forwards to 40085 and the IP is (right, where the packets are going to - the wan of the cisco router?)


49009-49009 forwards to 49009 and the IP is


still says the ports are closed.  what am I doing wrong?
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2

Accepted Solution

BigPapaGotti earned 167 total points
ID: 39678726
The WAN IP address that is being assigned to your Cisco router is a Private IP address and is not routable on the internet. You would need to contact Comcast and tell them you need a public IP address assigned to your Internet Service in order for this to work.

Author Comment

ID: 39678730
argh! I did some googling and added the cisco box as the DMZ on the Comcast device - that passes everything to the wan of the cisco.

port checking shows the port is still closed.  what's wrong?! I have the enable checked next to the 2 entries in port forwarding.

Author Comment

ID: 39678763
weird.  I put the as the DMZ of the cisco router and it still shows the port is closed.  Any kinds of tests can I do?  I can ping the public IP from an outside machine and I get a ping back.
When ransomware hits your clients, what do you do?

MSPs: Endpoint security isn’t enough to prevent ransomware.
As the impact and severity of crypto ransomware attacks has grown, Webroot has fought back, not just by building a next-gen endpoint solution capable of preventing ransomware attacks but also by being a thought leader.


Expert Comment

ID: 39678808
May I ask what the Public IP address is that you are pinging?

Author Comment

ID: 39678857

there's a setting in the gateway to turn off pinging on the wan port.  While pinging and getting replies, I turned off pinging and the replies stopped. so I do have a public IP?  right, the 10.x.x.x and 192.x.x.x IPS are not routable.  but just like I can get out to the web with them, I should with port forwarding / dmz, be able to get back in?

I just used

and for the ports that are open, it said filtered rather than closed and the first port said: mit-ml-dev and cslistener
LVL 12

Assisted Solution

Infamus earned 333 total points
ID: 39678860
You have to use 10.1.10.x IP if the device is on DMZ.

Author Comment

ID: 39678934
yes, the wan of the cisco box is
LVL 12

Assisted Solution

Infamus earned 333 total points
ID: 39678982
The DVR device needs to be on 10.1.10.x subnet and the port forwarding needs to be done on comcast side.  If you want to manage your router, then camcast has to be on a bridge mode but I'm not sure if comcast allows that.  Most DSL providers would do that for you.

Featured Post

Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Creating an OSPF network that automatically (dynamically) reroutes network traffic over other connections to prevent network downtime.
Is your computer hacked? learn how to detect and delete malware in your PC
Here's a very brief overview of the methods PRTG Network Monitor ( offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Suggested Courses

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question