Solved

Uninstalling updates via Recovery Console

Posted on 2013-11-26
7
670 Views
Last Modified: 2013-12-16
Hello!

Having an issue with an old server (Windows Server 2003 SP2) that was out in the field for a while. I need to uninstall some updates that I believe are causing BSOD's on boot.

The issue is when I boot to the Recovery Console, and then attempt to run the command for the corresponding update for the uninstall (BATCH spuninst.txt), I get 3 successive "Access Denied" messages.

I am logged in as Administrator, although I had to set the password to blank with a password tool as we didn't have the admin password. Also, unfortunately the Local Security Policy doesn't allow me to use the "SET" command, as I wasn't sure if any of those variables make a difference.

Any idea why I am getting "Access Denied" messages when attempting to uninstall updates?

Thanks in advance!
0
Comment
Question by:guerrerm
7 Comments
 
LVL 19

Expert Comment

by:Patricksr1972
ID: 39678834
Hi

Sounds like your blank password does not meet the password policy in which case you are likely to be denied admin rights.
I guess you have this linux boot device still in place, replace the blank password with one that meets the policy and try again.
0
 
LVL 14

Expert Comment

by:Ram Balachandran
ID: 39678835
is this local administrator user is member of administrators group now ?
0
 

Author Comment

by:guerrerm
ID: 39678853
Patrick, I'll give that a shot.

ram_kerala, I'm pretty sure the Administrator account is part of the Administrator group, but I'm not sure how to check without getting in to the machine.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 14

Expert Comment

by:Ram Balachandran
ID: 39678871
oh ok , u havent logged in yet

try resetting password using following command

net user user_name  new_password
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 39678886
change to the folder where spuninst.txt is located

do a dir /ah

what is the file attributes?

here is a list of commands in recovery console

http://support.microsoft.com/kb/326215
0
 

Accepted Solution

by:
guerrerm earned 0 total points
ID: 39712363
Unfortunately none of these suggestions worked for me. Any command besides changing directory gives me an "Access Denied" error. I ended up installing Server2008R2 over it and rebuilding.

Sorry for the delay, and thanks for the suggestions.
0
 

Author Closing Comment

by:guerrerm
ID: 39721050
None of the suggestions ended up working, and I had to install over current OS.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question