Solved

Uninstalling updates via Recovery Console

Posted on 2013-11-26
7
775 Views
Last Modified: 2013-12-16
Hello!

Having an issue with an old server (Windows Server 2003 SP2) that was out in the field for a while. I need to uninstall some updates that I believe are causing BSOD's on boot.

The issue is when I boot to the Recovery Console, and then attempt to run the command for the corresponding update for the uninstall (BATCH spuninst.txt), I get 3 successive "Access Denied" messages.

I am logged in as Administrator, although I had to set the password to blank with a password tool as we didn't have the admin password. Also, unfortunately the Local Security Policy doesn't allow me to use the "SET" command, as I wasn't sure if any of those variables make a difference.

Any idea why I am getting "Access Denied" messages when attempting to uninstall updates?

Thanks in advance!
0
Comment
Question by:guerrerm
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 23

Expert Comment

by:Patrick Bogers
ID: 39678834
Hi

Sounds like your blank password does not meet the password policy in which case you are likely to be denied admin rights.
I guess you have this linux boot device still in place, replace the blank password with one that meets the policy and try again.
0
 
LVL 14

Expert Comment

by:Ram Balachandran
ID: 39678835
is this local administrator user is member of administrators group now ?
0
 

Author Comment

by:guerrerm
ID: 39678853
Patrick, I'll give that a shot.

ram_kerala, I'm pretty sure the Administrator account is part of the Administrator group, but I'm not sure how to check without getting in to the machine.
0
Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

 
LVL 14

Expert Comment

by:Ram Balachandran
ID: 39678871
oh ok , u havent logged in yet

try resetting password using following command

net user user_name  new_password
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 39678886
change to the folder where spuninst.txt is located

do a dir /ah

what is the file attributes?

here is a list of commands in recovery console

http://support.microsoft.com/kb/326215
0
 

Accepted Solution

by:
guerrerm earned 0 total points
ID: 39712363
Unfortunately none of these suggestions worked for me. Any command besides changing directory gives me an "Access Denied" error. I ended up installing Server2008R2 over it and rebuilding.

Sorry for the delay, and thanks for the suggestions.
0
 

Author Closing Comment

by:guerrerm
ID: 39721050
None of the suggestions ended up working, and I had to install over current OS.
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The HP utility "HP Lights-Out Online Configuration Utility for Windows Server 2003/2008" could be of great use when it comes to remotely configure a HP servers ILO WITHOUT rebooting the server. We would only need to create and run scripts using thi…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question