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guerrerm

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Uninstalling updates via Recovery Console

Hello!

Having an issue with an old server (Windows Server 2003 SP2) that was out in the field for a while. I need to uninstall some updates that I believe are causing BSOD's on boot.

The issue is when I boot to the Recovery Console, and then attempt to run the command for the corresponding update for the uninstall (BATCH spuninst.txt), I get 3 successive "Access Denied" messages.

I am logged in as Administrator, although I had to set the password to blank with a password tool as we didn't have the admin password. Also, unfortunately the Local Security Policy doesn't allow me to use the "SET" command, as I wasn't sure if any of those variables make a difference.

Any idea why I am getting "Access Denied" messages when attempting to uninstall updates?

Thanks in advance!
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Patrick Bogers
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Hi

Sounds like your blank password does not meet the password policy in which case you are likely to be denied admin rights.
I guess you have this linux boot device still in place, replace the blank password with one that meets the policy and try again.
is this local administrator user is member of administrators group now ?
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guerrerm

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Patrick, I'll give that a shot.

ram_kerala, I'm pretty sure the Administrator account is part of the Administrator group, but I'm not sure how to check without getting in to the machine.
oh ok , u havent logged in yet

try resetting password using following command

net user user_name  new_password
change to the folder where spuninst.txt is located

do a dir /ah

what is the file attributes?

here is a list of commands in recovery console

http://support.microsoft.com/kb/326215
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None of the suggestions ended up working, and I had to install over current OS.