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Uninstalling updates via Recovery Console

Posted on 2013-11-26
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Last Modified: 2013-12-16
Hello!

Having an issue with an old server (Windows Server 2003 SP2) that was out in the field for a while. I need to uninstall some updates that I believe are causing BSOD's on boot.

The issue is when I boot to the Recovery Console, and then attempt to run the command for the corresponding update for the uninstall (BATCH spuninst.txt), I get 3 successive "Access Denied" messages.

I am logged in as Administrator, although I had to set the password to blank with a password tool as we didn't have the admin password. Also, unfortunately the Local Security Policy doesn't allow me to use the "SET" command, as I wasn't sure if any of those variables make a difference.

Any idea why I am getting "Access Denied" messages when attempting to uninstall updates?

Thanks in advance!
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Question by:guerrerm
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7 Comments
 
LVL 23

Expert Comment

by:Patrick Bogers
ID: 39678834
Hi

Sounds like your blank password does not meet the password policy in which case you are likely to be denied admin rights.
I guess you have this linux boot device still in place, replace the blank password with one that meets the policy and try again.
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LVL 14

Expert Comment

by:Ram Balachandran
ID: 39678835
is this local administrator user is member of administrators group now ?
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Author Comment

by:guerrerm
ID: 39678853
Patrick, I'll give that a shot.

ram_kerala, I'm pretty sure the Administrator account is part of the Administrator group, but I'm not sure how to check without getting in to the machine.
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LVL 14

Expert Comment

by:Ram Balachandran
ID: 39678871
oh ok , u havent logged in yet

try resetting password using following command

net user user_name  new_password
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 39678886
change to the folder where spuninst.txt is located

do a dir /ah

what is the file attributes?

here is a list of commands in recovery console

http://support.microsoft.com/kb/326215
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Accepted Solution

by:
guerrerm earned 0 total points
ID: 39712363
Unfortunately none of these suggestions worked for me. Any command besides changing directory gives me an "Access Denied" error. I ended up installing Server2008R2 over it and rebuilding.

Sorry for the delay, and thanks for the suggestions.
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Author Closing Comment

by:guerrerm
ID: 39721050
None of the suggestions ended up working, and I had to install over current OS.
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