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Outlook disappeared

Posted on 2013-11-26
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Last Modified: 2013-12-06
Hi all,
I have a client With a Win XP SP3 box.  We installed Office 2K7 a few weeks ago and everything was fine.  Yesterday the box did some auto updates and Outlook disappeared.  Not just the icons, but all of it.  When I tried to reinstall, the only thing not available is Outlook.  I've never seen this before.  Help!
Thanks,
jwhite
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Question by:jwhite273
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Expert Comment

by:Steven Harris
ID: 39679398
Have you checked the install path for the .exe?
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jwhite273 earned 0 total points
ID: 39679417
Yes.  I searched the entire drive for occurrences of Outlook also.  Nothing but .pst's and some offline backups.
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LVL 18

Expert Comment

by:Steven Harris
ID: 39679435
Try using the Run command, with:

outlook.exe
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Author Closing Comment

by:jwhite273
ID: 39700538
I ended up uninstalling Office 2K7 which uncovered Office 2K3 which I also uninstalled and was finally able to get Office 2K7 to do a full install.  Once it completed, Outlook was back and it had all the mail settings in place to work again.  Go figure.
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