?
Solved

Win7 mapped drive - users pc shows 1 fldr - logs in elsewhere shows all folders!

Posted on 2013-11-26
6
Medium Priority
?
319 Views
Last Modified: 2013-11-27
We have many windows 2008 servers and use Windows 7 on our desktops here.

One user in particular has a wierd issue. When she logs in on her desk computer, on all other shares she has access to, she can see all folders. Works great.

On this one share, she now only sees just ONE folder where there used to be hundreds! I had her login on another pc, boom.. she sees all 100+ folders. Back to her pc.. one folder.

So I recreated her profile thinking that might fix it. Nope. Rebooting didnt help, nothing did.

Any ideas to try? Thanks!
0
Comment
Question by:ITCaveMan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 14

Accepted Solution

by:
brendanmeyer earned 2000 total points
ID: 39679524
is she using offline files?
0
 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 39679636
Try this

      takeown /F x:\directory /R
      cacls x:\directory
Let's check the permissions
0
 

Author Comment

by:ITCaveMan
ID: 39681116
Hello... I cant takeown as its a network share owned by a whole department. We are forbidden to mess with any NTFS permissions.

And no she isnt using offline files. Its a desktop not a laptop.


Thanks for the ideas though
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 
LVL 23

Expert Comment

by:Thomas Grassi
ID: 39681193
This is a domain computer correct?

If so can you logon to her computer with another user and see what that users see?

Is this correct

You said that when she does it from her computer she does not see the folders/files in this one folder.
You tried to recreate her profile and it did not work on her computer.
You restarted and rebooted on her computer and it did not work.
But when her account logs onto another computer it works,

How about this test..

Reboot into safe mode with networking and see what she can see.
If that works then run msconfig
if  the services tab hide all Microsoft services then disable all others.
in the startup tab disable all

restart normal and test.

If that works then something in the startup or a service is causing this.

She could possibly have a virus of some sort. what antivirus software do you run?
0
 

Author Comment

by:ITCaveMan
ID: 39681313
Oops it turns out that the Offline Files policy wasnt locked down here and she did have offline files setup. I disabled that and rebooted and it fixed it. Thanks!!
0
 
LVL 14

Expert Comment

by:brendanmeyer
ID: 39682360
glad to help, thought it was only a slight chance, but i have seen it before
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft has released remote PowerShell capabilities to all commercial Office 365 customers. So you can be controlled via PowerShell and not from the Office 365 admin center Download Windows PowerShell Module for Lync Online http://www.micros…
Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question