Solved

VDI crashes

Posted on 2013-11-26
4
341 Views
Last Modified: 2013-12-07
At our company we have tons of different VMware pools setup. For one application we use.. lets say its for creating books, I have a bunch of users that have a nasty issue.

While they are working in VDI, the screen will black out and then close them out of VDI. No error...just boom they are back at their desktop.

Sometimes if they keep reconnecting they can stay on for awhile. They arent allowed to reset the desktop but im an admin and I rebooted the individual VDIs.

Any idea what else Im missing? What would cause this?

Thanks!
0
Comment
Question by:ITCaveMan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 25

Expert Comment

by:Coralon
ID: 39682649
What's your VDI solution?  You mentioned the backend hypervisor, but what's the rest of it?

Coralon
0
 
LVL 20

Expert Comment

by:compdigit44
ID: 39688601
1) Any changes to your environment lately? Software updates, settings changes, network changes etc...

2) Are other VDI pools having the same issue?

3) Do all pools share the same base image?

4) Do all VM's use the same SAN storage?
0
 

Accepted Solution

by:
ITCaveMan earned 0 total points
ID: 39690242
Turns out that I had the gal who was having the issue log into a coworkers station. There she could use VDI all day without a problem.

So it was her desktop giving the problem. Maybe something wrong in the tcpip stack. I rebuilt her machine and now it works again. Wierd.
0
 

Author Closing Comment

by:ITCaveMan
ID: 39702873
I figured it out.
0

Featured Post

Schedule a Tour of the ATEN booth at InfoComm 2017

Tour the ATEN booth to see the the Latest Addition to the Modular Matrix Switch Series, New 4K HDMI Over IP Extender and more! Enter ATEN's Ultimate Giveaway Sweepstakes for a chance to win one of several great prizes, including an ATEN US7220 2-Port Thunderbolt 2 Sharing Switch!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article outlines why you need to choose a backup solution that protects your entire environment – including your VMware ESXi and Microsoft Hyper-V virtualization hosts – not just your virtual machines.
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Teach the user how to install and configure the vCenter Orchestrator virtual appliance Open vSphere Web Client: Deploy vCenter Orchestrator virtual appliance OVA file: Verify vCenter Orchestrator virtual appliance boots successfully: Connect to the …
This Micro Tutorial walks you through using a remote console to access a server and install ESXi 5.1. This example is showing remote access and installation using a Dell server. The hypervisor is the very first component of your virtual infrastructu…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question