Avatar of wcgplc
wcgplc
 asked on

Unable to untick use light version on Outlook Web App

Hello,

I am unable to untick 'use light version' on outlook web app. Does anyone know why this is?
ExchangeOutlook

Avatar of undefined
Last Comment
wcgplc

8/22/2022 - Mon
mattclarified

This will probably be down to the version of internet explorer/browser you are using. What are you trying to use to connect?

M@

EDIT: See web page here with list of compatible browsers and the versions of OWA available
http://office.microsoft.com/en-gb/web-apps-help/supported-browsers-for-outlook-web-app-HA102824601.aspx
wcgplc

ASKER
The internet browser is Internet explorer version 11
mattclarified

In the exchange management console type

get-CASMailbox <Mailboxname> | fl 

Open in new window


In there is a parameter called 'OWAPremiumEnabled' check to see if this is set to false or true

If this is false then use the following command

set-casmailbox <mailboxname> -OWAPremiumClientEnabled $true

Open in new window


M@
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
wcgplc

ASKER
I'm unsure where to type this, please advise???
mattclarified

What version of exchange are you using?
wcgplc

ASKER
We are using exchange 2010
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Simon Butler (Sembee)

Internet Explorer 11 has a problem with all versions of Exchange unless you have updated them in the last 48 hours.

Exchange 2010 requires SP3 with rollup 3 (released Monday)
Exchange 2013 requires CU3 (released Monday)

Exchange 2007 doesn't have a fix for it yet so you have to use compatibility mode.

http://support.microsoft.com/kb/2866064

Don't bother changing anything in Exchange, it will not help.

Simon.
mattclarified

You can type the command into the management shell by going to

Start > programs > Microsoft exchange server 2010 > Exchange management shell

Matt
wcgplc

ASKER
Thanks for the help!
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
wcgplc

ASKER
Hi guys im running the exchange 2010 sp3 rollout 3 tonight. Do exchange services have to be shut down before I run the installer?
Simon Butler (Sembee)

The rollup will stop the services during the install.

Simon.
wcgplc

ASKER
i just tried to rollout and got the following message. im attaching a screenshot now
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
wcgplc

ASKER
error message
error message attached. it may be the service pack. how can i confirm which version i am on?
msexchange.jpg
ASKER CERTIFIED SOLUTION
Simon Butler (Sembee)

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
wcgplc

ASKER
Thanks for all the responses. Will be putting into practise. Thanks again.