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SBS2011 and My Documents seem out of date

Posted on 2013-11-27
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Last Modified: 2013-12-02
Hi All.

We have recently installed SBS2011 at our customers offices and all clients are Win 7 Pro 64bit.

We have had two instances now when a user has opened files in the 'My Documents' or 'Documents' folder and their data is out of date - i.e. they have previously entered data into - say - an Excel spreadsheet (But it has been other items also not just excel) and when they have gone to open it again at a different date, the information in the file is old and not current.

If they re-start their PC and open the same document then the most recent data is now visible.

This seems like a Sync Issue to me.

To confirm some details - on the SBS2011 Server we have client properties (Folders) set to the following:

Enforce Shared Folder Quota - Ticked
Enable Folder Redirection to The Server - Ticked
Enable Folder Redirection Quota - Ticked - Set to 8gb

Any help or insight to this issue would be much appreciated.

Thank you
Regards
Andy
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Question by:AndyKeen
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donnk earned 1500 total points
ID: 39680512
sounds like a connectivity issue, i would disable offline files for all the machines via GPO (2 restarts needed for the client machines after). Also check the PC system log for connection events and report back.
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by:AndyKeen
ID: 39689542
Hi Donnk

Sorry for the delay in getting back to you - have had some issues at work to deal with.

Your answer seems to have resolved the issue - thank you for that.

Andy
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