Solved

Windows Server 2008 stops responding, displays grey screen

Posted on 2013-11-27
4
580 Views
Last Modified: 2014-01-27
Hi, As per the title, one of our 08 Servers intermittently stops responding, users are unable to access network resources and the monitor displays a grey screen -- a cold reboot by holding in the power button resolves the problem but it's happened twice in the last two days.  Any suggestions please?
0
Comment
Question by:t38
4 Comments
 
LVL 34

Expert Comment

by:Dan Craciun
ID: 39680508
Check the logs? Check the cables?

What troubleshooting steps have you done already?
0
 
LVL 17

Expert Comment

by:Chris Millard
ID: 39680509
I had this very recently on an 03 server. It was the overnight AV scan that was somehow interfering and locking it up. If you have AV on that server and it runs scans on a regular basis, leave the active protection running but disable the scheduled scan(s).
0
 
LVL 13

Accepted Solution

by:
Andy M earned 500 total points
ID: 39680577
As per Dan's post, the first port of call is always check your event logs to see if there's anything in there that suggests a problem.

If not, setup some performance monitors for the key parts of the server (disks, memory, processor) to try and determine where the problem is - once you know what is having trouble it will be easier to start narrowing down the cause. I've seen this behavior happen due to a malfunctioning hard drive, bad memory.

May be worth running a memtest and disk check if you get a free moment to do so (note they will likely take a while to run so prepare users for the downtime).

If it's happening around the same time each day check your scheduled tasks - is something set to run at the time it appears to hang (backups?)
0
 
LVL 9

Expert Comment

by:VirastaR
ID: 39680660
Hi,

Can you please post the screenshot of the Green screen please?
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Sophos Enterprise migration to Cloud? 2 47
Guidelines for Windows Server 2008 R2 file access auditing 3 89
Can't install Citrix Receiver anymore 10 66
Extend a Partition 6 31
I was asked if I could set up a fax machine so that incoming faxes were delivered to people's Exchange inboxes and so that they could send faxes from their desktops without needing to print the document first.  I knew it was possible but I had no id…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now