Unable to download a file in IE 8
Posted on 2013-11-27
I have an issue that I’m pulling my hair out over. We have a user at work that is trying to download a file from our financial institution (it’s a legit download). Whenever the user tries to download the file, she gets the yellow bar with a message stating that “For your security Internet Explorer has prevented the site from downloading a file to your computer.” Typically, I can right-click on the yellow bar and select the option to go ahead and download the file. When I do this, the file never starts downloading.
I have gone into Tools¿ Internet Options ¿ Security tab and done the following:
- Added the site to the trusted sites
- Clicked on the “Custom Level” button and verified that the download settings are as follows:
o File download = Enable
o Font download = Enable
We are using Windows 7 Enterprise Edition and Internet Explorer 8. Unfortunately, installing a newer version of IE or a different browser is not an option as this is a work PC. Can any of you suggest anything else I can try?