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Exchange 2010 Incomplete Search Results for Mailbox on OWA

Posted on 2013-11-27
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Last Modified: 2013-12-12
I have a user that is using OWA, when they search for email older than 30 days it does not appear.  Nobody else on this mailbox database is experiencing issues, and they are able to search going back indefinitely.  I've checked the mailbox database content index state and it is showing as healthy.  What can be done on a mailbox level to resolve this issue?
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Question by:fireguy1125
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by:jasons73
ID: 39681363
Have you attempted to rebuild the Full-Text catalog?

http://technet.microsoft.com/en-us/library/aa995966%28EXCHG.80%29.aspx
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by:fireguy1125
ID: 39681734
I have not, as at this time it appears to be affecting only 1 mailbox on this database - I don't have this issue with other mailboxes in the same database.  That is my next step, but I'm wondering if there is anything that can be performed at that mailbox level before taking action on the database itself.
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fireguy1125 earned 0 total points
ID: 39703165
I've moved the mailbox to a different database and the issues resolved.
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by:fireguy1125
ID: 39713575
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