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Cisco Wireless Controller

Posted on 2013-11-27
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Last Modified: 2014-01-27
I have a Cisco network enviornment.  My core switch consists of 4 3750 switches, setup in a stack configuration, tied together with stack cables on the back.  I also have a Cisco Wireless Controller 4402.  The controller is connected to the switch stack via a fiber GBIC and a multimode fiber patch cord, about 1 meter long.  For some reason the controller will be accessable on the network for a while and then drop off for a while.  This cycle is repeated over and over again, no matter how I configure the ports on either device, the controller or the switch.  

It may not be any help, but I also have this trouble with my APC UPS NIC cards.  

How do I figure out what is wrong here?

Thanks
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Question by:wjlloyd
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6 Comments
 
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Expert Comment

by:Craig Beck
ID: 39682290
What's in the logs on the switch stack?
Is there anything in the logs on the 4402?
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LVL 79

Expert Comment

by:lrmoore
ID: 39682523
The switchport to the controller is in trunk mode?
The controller ports are not in LAG mode?
Can you post the switchport configuration?
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Author Comment

by:wjlloyd
ID: 39689624
I'm not a Cisco expert so I use the Cisco Network Assistant to manage my Cisco equipment.  What commands do I need to use to obtain the log information you are requesting?  

My physical configuration is as follows:

Core Switch Stack
2 - 3750G 24T
2 - 3750 PoE-48

Remote Switch
1 - 3560 PoE-48

Wireless Controller
1 - 4402

The wireless controller is connected via a MM fiber GBIC from GigabitEthernet0/0/1 to GagabitEthernet2/0/4.
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Accepted Solution

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wjlloyd earned 0 total points
ID: 39799697
It turned out that I had to use the second SFP port before it would work reliably.
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Expert Comment

by:Craig Beck
ID: 39799754
That's odd... I think you may need to upgrade the code on your WLC.  You 100% don't 'have' to use both ports, even if you do have LAG enabled.
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Author Closing Comment

by:wjlloyd
ID: 39811483
In the end it is what worked.
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