asked on BetterSurf ruining my web experience
I woke up today to a program giving me all kinds of bad adds in Chrome. They tell me I'm low on disk space. I'm not. They tell me my machine is running poorly. It wasn't until the adds showed up.
How did they get installed? How do I get rid of them? How can I prevent them from happening again? The only recent Install I received was from Java.
How did they get installed? How do I get rid of them? How can I prevent them from happening again? The only recent Install I received was from Java.
Google Chrome OSWeb Browsers
Last Comment
jcimarron
ASKER
Correction. My last install appears to be an un-install of Java 6 update 20, yesterday afternoon. These adds absolutely ruin the web experience. Flashing all over the place all the time. Isn't there some sort of law somewhere to prevent this. If I'm able to solve it it's going to take some time. How aggravating!
ASKER
Additionally, in my original message I used the word Disk Space. It got double underlined and has a link to it. I didn't do that. What is going on?
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
@jc
Thank you for your input. I found a system restore that ran about 4:30 yesterday afternoon just before something that happened at that time. The reference on my computer says 11/26/13 removed Java(TM) 6 update 20 uninstall. After doing the restore, I do not see BetterSurf in Chorme or Internet Explorer.
I am quite careful about what sites I visit. And also try to be very careful about what I check or un-check when downloading something. It is really getting bad. I am hardly a computer novice and yet, unless I am really watching, I do know that all kinds of things can get downloaded and my machine be exploited. I wish there were better ways of policing of these things. I don't have the resources for things that cost.
One thing I may be doing wrong is using Windows Defender. Everybody says they're the latest and greatest at preventing viruses. I would ask anyone that responds here to please be careful about sending me off on a "personal preference." Is Windows Defender adequate for most things (assuming you're careful about what sites you visit). Should it be used in conjunction with something else, or is there really a better overall, not costly solution?
Thank you for your input. I found a system restore that ran about 4:30 yesterday afternoon just before something that happened at that time. The reference on my computer says 11/26/13 removed Java(TM) 6 update 20 uninstall. After doing the restore, I do not see BetterSurf in Chorme or Internet Explorer.
I am quite careful about what sites I visit. And also try to be very careful about what I check or un-check when downloading something. It is really getting bad. I am hardly a computer novice and yet, unless I am really watching, I do know that all kinds of things can get downloaded and my machine be exploited. I wish there were better ways of policing of these things. I don't have the resources for things that cost.
One thing I may be doing wrong is using Windows Defender. Everybody says they're the latest and greatest at preventing viruses. I would ask anyone that responds here to please be careful about sending me off on a "personal preference." Is Windows Defender adequate for most things (assuming you're careful about what sites you visit). Should it be used in conjunction with something else, or is there really a better overall, not costly solution?
SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
JC
I took your advice and downloaded and installed malwarebytes. To my surprise it came back with some 240 entries. Please See attached.
As you will see, most of these start with words like PUP.Optional. But I don't know what that means. In general, how does one know what to allow Malware to fix?
2013-11-27-130336.jpg
I took your advice and downloaded and installed malwarebytes. To my surprise it came back with some 240 entries. Please See attached.
As you will see, most of these start with words like PUP.Optional. But I don't know what that means. In general, how does one know what to allow Malware to fix?
2013-11-27-130336.jpg
SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
Thank you
WoodrowA--You are welcome.