KAOSS
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CRM disconnects every second record
I have a user who is running CRM 4.0 for outlook and she is able to open a crm record no problem but every single time she tries to open another record she gets disconnected. I have tried all they usual fixes.. entering crm in the safe sites in IE, allowing it through the pop up blocker, compatibility settings, etc.. I have even contacted the support line and they have tried everything they can think of and still the same problem.. So my question is not so much how do I get it connected, but what might cause IE(or maybe its outlook) to allow you to open one record and then get disconnect every single time you try to open the second?
Any thoughts or theories would be appreciated.
Any thoughts or theories would be appreciated.
ASKER
I just tried removing the CRM credentials from the Credential Manager, and I am still having the same problem.. always the second record..
But thank you for the suggestion.. it was something I had not tried yet!
But thank you for the suggestion.. it was something I had not tried yet!
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ASKER
We have since moved to another CRM hosting company so this has not been a problem since then.. thank you all for your suggestions.
OM Gang